HR & Process Support Administrator

Industry Category	Admin / Human Resources	Position	Human Resources
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasay	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-30	Valid Until	Long-term validity

Location: Gibraltar / Manila / London / Nottingham

12 month FTC

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

You will be responsible for the administration of our HR System, ensuring system setup and data is accurate at any point in time. You'll be the first point of contact for any Issues relating to our HR system and will see any queries through from start to finish ensuring stakeholders are kept up to date.

Key Responsibilities 

Be a primary contact and super-user for queries on the Oracle Cloud HR system  Train, coach and support users within HR and support business users on the ESS & MSS functionalitySupport the testing of system developments, raise issues and retest through to sign off for production implementation by the Head of HR SystemsTake ownership of all queries raised by users through to resolution acting as point of contact between IT, the Oracle Cloud Technical Support Team and the wider HR team.Create WorkForce structure requirements in Oracle Cloud (Jobs, Departments etc) as and when requestedEnsure that all Fusion Workforce Structure data is properly maintained and all structures are correct Escalate any potential system issues to Technical Support team in a timely manner  Understand how Oracle Cloud HR data impacts other systems & processesBe a trusted ‘go-to’ resource for all HR teams for HR & Workforce Structures master data queries Manage the Ask HR Email inbox and assign queries/issues to the appropriate HR team or Business Contact to resolveAssist with the regular global review of employee data to ensure the ongoing consistency and accuracy. Refer any data inaccuracies to the relevant HR team to correct or update the system yourself.

Skills & Experience

Oracle is essential, PeopleSoft background is desirable.A high level of knowledge in excelA proven ability to develop and maintain effective working relationships with stakeholdersVerbal communication skills to communicate with all levels of the organisationWritten communication skills to produce succinct correspondenceExcellent administrative skillsResults and service focusedThe ability to work accurately, with attention to detailAbility to work under the pressure and tough deadlinesA high level of confidentialityThe flexibility and willingness to learn

Entain plc (LSE: ENT) is the FTSE 100 company that is one of the world’s largest sports betting and gaming groups operating in the online and retail sector. Via our unique proprietary technology platform, we offer sports betting, casino, poker and bingo online and operate some of the industry’s most iconic  brands including Ladbrokes, Coral, BetMGM, bwin, Sportingbet,  Eurobet,  partypoker, partycasino, Gala and Foxy Bingo. In December 2020 we rebranded our Group from GVC Holdings, to reflect our ambition to be the world-leader in sports betting and gaming entertainment. We are licensed and operate in more than 20 countries, across five continents around the globe.