Overview:
We assist ING’s journey to become a data driven company by enabling the adoption of consistent reference data across our systems. Reference Data is a list of allowed values for other data fields, such as a list of Countries or Industry Types. We achieve this by providing services around the GRDM system, where all ING employees have viewing rights and can connect to other systems via a file-interface or API.
As a Reference Data Analyst you will be offering a service to the Global Party Data Management (GCDM) Tribe under the Chief Data Management Office (CDMO) based in Amsterdam. The GCDM Tribe aims to standardize the Master Party and Reference Data Management across all ING Countries and Domains. Part of that standardization is our ING-developed system named “Global Reference Data Management” or “GRDM” for short. GRDM has 2 teams attached to it:
the Platform team which develops the software and implements technical co
nnections ba
sed in Amsterdamthe Operations Chapter which offers services on the data stored within GRDM. You will be a member of the Operations Chapter ba
sed in Manila.
If you are:
Very detail oriented when processing data. MS Excel experience is required.Knowledgeable in basic data modelling (desired). You understand co
ncepts like primary and foreign keys for databa
se tables.Familiar with Data Governance (who is allowed to do what, on which data)Comfortable in working in a very internatio
nal environment. Ready to work with colleagues from the Netherlands and other ING locations remotely.Capable to be a sparring partner for the ING business and data management functions. You are expected to say “no” to requests but effectively explain your reaso
ning for doing so.Effective in communication skills. Solid English verbal and written communications skills.Familiar with basics of IT Risk e.g., rules around non-perso
nal accounts (optional).Available to work in mid-shift (1 till 10).
If you can:
Process Data Updates, which include:
Identify updates by checking against external (e.g. government websites) or internal sources (e.g. requests from ING data owners)Carefully review and upload (often) bulk updat
es to supervised tables.Communicate updates to stakeholders, especially to systems co
nsuming our data
Monitor Incidents and Queries via our shared Mailbox and Ticketing System, which includes:
Answering user queries, such as wher
e to find the correct data, how the GRDM screens work, etc.React on emails and other notifications or GRDM screens by creating tickets for our team or the engineering team in Amsterdam (when the issue is technical in nature)
onboard new users to our system, where you are expected to:
Translate business requirements to reference data tables. This will result in either reusing or expanding existing tables or create new reference data tables.Explain and agree on Governance of the new data (who owns it, who is allowed to change it) and do the subsequent configuration.Train the new users via routing them to appropriate guide docu
mentation but also co
nduct live training sessions.
If you’d like to work with:
Data Owners and Data StewardsIT EngineersSubject Matter Experts and Business StakeholdersColleagues from the Data Management space
If you want to:
work in downtown BGC, the country’s eco
nomic centerenjoy competitive compensation and allowancesbe part of a diverse, creative, and energized teamincrease your knowledge in data management
The ING Group is a global financial institution of Dutch origin which actively offers banking, insurance, retirement and investment services. ING Commercial Banking serves its customer base – large corporations, organisations and governments – via an international branch network in more than 40 countries. ING Bank Philippines is one of the most successful international houses in the country - Best Fixed Income House by FMAP for 10 consecutive years and Best M & A House by The Asset for 3 consecutive years. The ING Business Shared Services B.V. Branch Office (IBSS) is a young organization that works with our international stakeholders to optimize our delivery of banking and financial services. With a focus on banking operations, we endeavor to build a global shared services company powered by the dynamic Filipino talent.