Quality Assurance (Transaction Monitoring) at Compliance Hub
We are looking for you if
You can perform reviews of completed investigations on complex Transaction Mo
nitoring a
lerts and cases, assessing the quality of the investigation and resulting docu
mentation in line with ING’s policies and ING’s Quality Assurance Process and Procedures. You will assess whether the investigator has made the right decision, used their judgement taking a risk-ba
sed approach appropriately, and whether they have followed ING process and procedure correctly.You are able to co
nsider the data the investigator has included in their investigation, the analysis they have done, the thought process they have followed and the ratio
nale they have used in reaching their conclusion, as well as the quality of their “write up” and the degree to which the co
nclusion is supported by evidence.You can docu
ment your findings appropriately to give the investigator co
nstructive feedback, highlighting what is good and what needs improvement, seeking to help the investigator improve, whilst also providing an objective assessment of the quality of their workYou can maintain primary focus on the quality and effectiveness of Quality Assurance reviews, adopting an independent perspective, whilst ensuring that your work is completed in a timely fashion.You have a minimum 5-10 years of total work experience with a minimum of 36 mo
nths experience in Transaction Mo
nitoring investigations and at least 6 mo
nths experience of Quality Assurance preferably in reputable financial services organizations.You have the ability to clearly and succinctly express ideas, facts and opinions. Is able to express them fluently both in speaking and writing, supported by appropriate tools.You have the ability to identify problems, analysing key information and making connections, in order to find appropriate solutions.You are able to complete tasks and achieves results in an efficient, timely and high-quality manner, with a focus on execution and delivery of targets and KPIs.You are fluent in written and spoken English
You'll get extra points for
Ablity to interpret and implement the latest relevant policy guidance whilst maintaining a risk-ba
sed approach.Expert knowledge of how to identify, analyze and understand mo
ney laundering, terrorist financing and tax evasion “red flags” and typologies as well as strong understanding of regulations and industry leading practices in co
nducting Transaction Mo
nitoring investigations.Expert knowledge on what co
nstitutes a good investigation and write up, clearly understanding internal and external stakeholder and regulatory expectations.Willingness to co
nsult and collaborate with other Quality Assurance Analysts to help each other through reviews, whilst driving up the quality of the Quality Assurance team’s work through adopting and sharing best practice, techniques and knowledge over time.Expert understanding of how mo
ney laundering, terrorist financing and tax evasion are executed, why, the differences between them and their impacts.Expert skills in co
nducting effective Transaction Mo
nitoring investigations, including in data and transaction analysis, research and docu
mentation.Developed understanding of the global financial system and banking as well as the regulatory enviro
nment and the impacts of non-compliance.Professio
nal certification (CAMS, CFE, ICA or equivalent) would be advantageous (but not required).
Working time per task
Perform 2nd Line of Defence QA reviews on Transaction Mo
nitoring files and provide independent testing on the quality of files against the Bank Policy and Minimum Standards, in accordance with the Global QA approach, providing feedback to the 1st Line and 2nd Line of Defence and highlighting systematic issues within training and procedures 50%Question and investigate the reliability and integrity of data, the validity of co
nclusions and the appropriateness of assumptions made by the 1st Line of Defence and 2Line of Defence team’s 20%Perform root cause analysis and make recommendations for addressing identified deficiencies 15%Participate in team discussions on the calibration of findings and build co
nsensus prior to finalizing records of the files tested. 15%
Information about the squad
The FCC QA team is part of the 2nd Line of Defence within the bank and is a newly created team which is looking to expand so we can cover a number of Financial Crime areas.
The ING Group is a global financial institution of Dutch origin which actively offers banking, insurance, retirement and investment services. ING Commercial Banking serves its customer base – large corporations, organisations and governments – via an international branch network in more than 40 countries. ING Bank Philippines is one of the most successful international houses in the country - Best Fixed Income House by FMAP for 10 consecutive years and Best M & A House by The Asset for 3 consecutive years. The ING Business Shared Services B.V. Branch Office (IBSS) is a young organization that works with our international stakeholders to optimize our delivery of banking and financial services. With a focus on banking operations, we endeavor to build a global shared services company powered by the dynamic Filipino talent.