YOUR TASKS AND RESPONSIBILITIES
Service Delivery (includes KPI Analysis)
Acts as senior processor/resolver and performs and mo
nitors all HR Data Management related activities such as but not limited to creating amending and maintaining HR and organizatio
nal data and below sub-processes: Data Management, Reporting and Authorizatio
nBe respo
nsible for creating, analyzing and clarifying co
nsistent global/local HR reports towards internal clientsReview ad hoc or regular HR reportsNext level point of Co
ntact for HR Business Partners and HR Professio
nals to support the Bayer-internal Authorization processRespo
nsible for the review of the global role catalogueRespo
nsible for a co
nsistent and accurate databa
se within Organizatio
nal Management (OM) and Data Quality (DQ) process and checks for exceptions, if any.Interact with HR professio
nals on a global level to support the global data management processProcess individual requests by guaranteeing a liable, timely and correct solution and review in case of non-complianceActs as backup processor or seco
ndary transactio
nal reviewer for Associate Team MembersIssue ManagementDiagnostic. e
valuates the complexity of issues. Assess transactio
nal details vs internal standards. May resolve regular issues that require standard approach and regular handling. Elevates exceptions and non-standard transactions to the pre-defined matrix.Internal Projects and Innovation Assists to process improvements and ensure proper docu
mentation of performed processes.Knowledge ManagementProvide trainings, execute reports and process testing to keep the process stable
WHO YOU ARE
Graduate of any four (4)year course, preferably with HR backgroundUser-level familiarity with MS Office (especially Excel)Previous HR experience and knowledge of SAP R3 are beneficialGood user knowledge of SAP HR standard reports and transactions would be beneficialHigh service delivery attitude and analytical approachProfound organizatio
nal and communication skillsHands-on attitude along with strong self-management skills and a structured way of workingAbility to keep the overview, especially of complex inquiries, even in peak timesBusiness fluent in English both written and spoken