Job Responsibilities:
Co
ntact customer by telephone and e-mail in an attempt to determine reason for overdue payment; problem resolution on behalf of customers account reconciliation; receipt and allocate payments; sort and file correspondence, keeping files and docu
mentation up to date and accurate.Investigate and resolve customer issues and disputes to collect balances. Provide information on disputes to Sales team and other internal parties.Identify potential bad and doubtful debts within customer portfolio or other potential operatio
nal risks or non-compliant activities and escalate in designated appropriate manner.Comply with the Goodyear Credit Policy, and all other applicable company policies and procedures in all respects.
Job Requirements:
Bachelor’s/College Degree in Accountancy or Finance. Fresh graduates are encouraged to apply0 to 1 year experience as a Claims & Billing Analyst in business to business collections enviro
nmentBasic knowledge of SAP AR preferredBasic knowledge of Account Reco
nciliationExposure to Order to Cash /Order to Receipt processes preferredProficient in basic accounting principles, including debits and credits, the basic accounting equation, adjustment, billing, credits, and claims processing
#LI-Hybrid
Goodyear is one of the world's largest tire companies, with operations in most regions of the world. Together with its subsidiaries and joint ventures, Goodyear develops, markets and sells tires for most applications. Goodyear operates 50 plants in 22 countries, with its world headquarters located in Akron, OH, USA.
Goodyear Global Business Services has revolutionized and optimized the way it operates its finance and accounting, Procurement, Information Technology, Supply Chain, Human Resources and other business processes, by transforming and streamlining its shared services to a world-class operational center.
The Shared Services Center was opened in Manila, Philippines to achieve process standardization, systems automation and integration, implement preventative controls, and reduce transactional work. By doing this, it enables the business to increase its focus on tasks that help to drive profitable growth, and achieve success for the business, associates and customers. The center delivers a best-in-class operation that enables associates to assist the organization through true business partnering.