Job Description - Oracle Supply Chain Administrator
Responsibilities:
Oracle Cloud SCM Administrator reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Oracle Cloud implementations. Responsibilities will include:
Client Management: Manage day to day interactions with executive clients and sponsorsDelivery: Manage and deliver compo
nents of client engagements that identify, design, and implement technology and creative business solutions for large companies. Managing teams in the identification of business requirements, functio
nal design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support proceduresBusiness Development: Develop and maintain co
ntact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; co
ntribute to the development of proposal pricing strategiesPeople Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local officesShould be able to co
nduct trainings for clients and within oracleShould be able to review the technical solution designs, co
nfiguration aligned with the functio
nal solutio
nRamp up on Cloud methodology and approach
Qualifications
Required:
· Functional professional with 5+ complex, full lifecycle Oracle Cloud Supply Chain Management - Order Management/ Distribution implementations and a senior team member, team lead or Project Manager on at least 3 full cycle implementations.
· Experience implementing some combination of Oracle Supply Chain applications such as: Order-to-Cash (OTC), Procure-to-Pay (PTP), Record-to-Report (RTR), Inventory, Purchasing, Shipping, Global Order Promising (GOP), Accounts Receivables, Accounts Payables, Advanced Pricing, iSupplier, iProcurement, Costing or Configurator.
· Demonstrated experience as a senior resource leading in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, client user training. In depth knowledge of the overall architecture of Oracle ERP and/or Oracle Cloud ERP.
· Expertise in application of Oracle’s OUM methodology.
· Expertise in supporting Testing, Defects Analysis and Fixing in sync with product development and support
· Demonstrate extensive knowledge of the Oracle solution, and keep abreast with the product roadmap.
· Good understanding of Oracle technology
· Experience reporting to C-level client contacts, managing client teams, in addition to on- and off-site, and off-shore functional and technical teams.
· Must have experience collaborating with clients on business process enhancements.
· A Bachelor's degree
Solutions for Global Business NeedsDelivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.Capitalizing on Our Core StrengthsOur singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:INTEGRITY Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.RESPECTTreat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.TRANSPARENCYClear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.EXCELLENCEStrive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.