Work Location: Skytech, Mabalacat Pampanga
Work Schedule: Nightshift
Job Description:
Maintaining client accounts by mo
nitoring emails.Update account status in inhouse system by data entry and uploading.Respo
nding to internal teams if they have questions or co
ncerns via emailProvide quick, professional, and accurate respo
nses to client inquiriesCollect information and details regarding needed services by answering incoming calls and co
nducting outgoing calls to clients
Qualifications:
At least 1 year of BPO work experience is required.Excellent customer service and call-handling skillsMust be able to organize, prioritize, and use time management toolsAbility to demo
nstrate basic mathematical aptitudeWork location - PampangaWilling to work office ba
sed on a night shift schedule
Equal Employment Opportunity
All employment decisions shall be made without regard to race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.