2022-09-29
IP Location 菲律宾 155| Industry Category | Services | Position | Customer Service |
| Recruitment Department | Number Of Recruits | several | |
| Work Location | All Cities | Nature Of Work | Full Time |
| Gender Requirements | Male | Marriage Requirement | No marital status restrictions |
| Education Level | Junior High School | Work Experience | No work experience restrictions |
| Age Requirement | Above 18 years old | Salary Package | 16000-30000 PHP / Monthly |
| Updated Date | 2022-09-29 | Valid Until | Long-term validity |
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
• Completes, processes and maintains applicable paperwork and records.
• Realizing the customers’ requirements as a result of effective listening and questioning skills
• Dealing Transacting with all calls politely, , courteously, professionally & assertively
• Matching customers’ wishes to Clients’ solutions and services
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