Customer Service Representative B2B (Blended | Voice and Email)

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Pampanga	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-29	Valid Until	Long-term validity

Work Location: Skytech, Mabalacat Pampanga

Work Schedule: Nightshift

Job Description:

Makes outgoing calls to collect client information and detailsProvide administrative services thru email managementMaintains database for accurate reportsCreate and maintain client accounts in the system.Responsible for creating and monitoring invoicesProvide suggestions and recommendations for client concernsRespond to client service-related questions and concerns to ensure client satisfactionResponsible for creating and monitoring invoices

Qualifications:

 At least 1 year of BPO work experience is required.Excellent customer service and call-handling skillsMust be able to organize, prioritize, and use time management toolsAbility to demonstrate basic mathematical aptitudeWork location - PampangaWilling to work office based on a night shift schedule

Equal Employment Opportunity

All employment decisions shall be made without regard to race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.