Customer Care Assistant - LA UNION

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Bukidnon San Fernando	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-29	Valid Until	Valid for a long time

JOB PURPOSE: The Customer Care Assistant will collect premium payments, issue receipts, and disburse payments for all policy and non-policy transactions in order to ensure the smooth flow of financial transactions in the District, Regional or Sales Office.  PRINCIPAL ACCOUNTABILITIES:Collects premium payments and ensures proper issuance of official receipts.Disburses payments/ benefit claims as authorized by DAS or RAM.Provides clerical and servicing support to the District Office.Processes other policy related transactions as assigned by immediate superior.  THE IDEAL CANDIDATE FOR THE ROLE:Must be a college graduate, major in Marketing or Business Administration.Preferably with at least 1 year work experience in life insurance servicing transactions.Must be proficient in using MS Office Applications, computer-literate, able to adapt to the demands of e-workflow simplification.With good written/verbal communication skills.Must have excellent customer service skills and orientation.Must be willing to work in San Fernando City, La Union.

Who We AreWe are the first and largest Filipino life insurance company and the only mutual company in the Philippines.We apply over 100 years of experience in financial protection, savings, investments, and retirement to help you make confident decisions for you and your loved ones. We recognize that financial priorities change over time — that is why we are here to help you plan ahead, every step of the way.We are proudly Filipino and remain committed to serving the Filipinos, as we spread the benefits of life insurance to every family.Our Brand StoryThe World of today may have changed yet our belief has always stayed the same.Everyone deserves the good. That’s why we’ve changed for the better.So we can reach those who have just begun to chase after their dreamsSo we can give women the light by which to guide their families to a better tomorrowSo we can realize the hope that every Filipino harborsAnd move forward, leaving no one behind.We’re better today because today is what shapes the futureAnd in the future, we see everyone leading a lifetime for good.InLife. A Lifetime for good.Vision and MissionTo be the market leader in the insurance industry to whom more Filipinos entrust the financial security of their families.We are Insular Life, the pioneering and largest Filipino life insurance company.Our mission is to provide a full-range of high-value insurance products and other related services that empower families to attain financial security and fulfill their dreams, thus helping build a stronger Philippines.We enable our professional, customer-oriented employees and agency force to render service of the highest quality.We are experts in our core business, and we operate with excellence at all times to optimize stakeholder value.We continuously pursue strategic opportunities, and achieve sustained growth through dynamic marketing, prudent investments, and exceptional service.