Customer Service Desk Agent

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	21000-22000 PHP / Monthly
Updated Date	2022-09-29	Valid Until	Long-term validity

Responsibilities

Communicate with customers via email and phoneProvide knowledgeable answers to questions about service, pricing, logistics and any first line support solutionTo troubleshoot through the use of open questions, support documents, and system trainingWork with internal departments to meet customer's needsData entry in various platformsAbility to think outside the box, make suggestions that will benefit the team

Qualifications

Service Desk / Customer Service experienceRetail understandingService Desk software knowledge

Penbrothers provides quality and equal employment opportunities through remote team staffing for our global partners.Our jobs from IT, customer service, technical support, digital marketing, creatives, finance, and many others nurtured by our community culture create the best environment for security and growth to many Filipinos from all over the country even in the most challenging times.