Customer Service Executive (based in Pasig)

行业	Services	职位	Customer Service
招聘部门		招聘人数	若干
工作地区	Metro Manila (NCR)Pasig	工作性质	Full Time
性别要求	Male	婚姻要求	No marital status restrictions
学历要求	College Diploma	工作经验	不限
年龄要求	18岁以上	待遇水平	面议
更新日期	2022-09-29	有效期至	Valid for a long time

Job DescriptionThis position will be responsible for providing outstanding service to our customers, acquisition of new MD's, support technology issues and inquiries. The will correspond with our customers through inbound/outbound calls transactions on their accounts such as payments, ordering, product availability and other related inquiries.

Duties and Responsibilities

Contact potential or existing customers to inform them about a product or serviceAnswers questions about products of our companyAsk questions to understand customer requirements and close salesEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve company's reputationGo the "extra-mile" to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationPrepare and send report needed

Job Requirements

Graduate of any 4 year courseOpen for fresh graduate or 1 year BPO/Call Center ExperienceGood knowledge of relevant computer programs (e.g. CRM Software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionAmenable to work in Ortigas Pasig