Reservation Specialist

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-29	Valid Until	Long-term validity

Working closely with our US and AU customer service team in executing reservation changes and cancellations

Job Responsibilities:

Liaising with lodging partners for reservation changes and cancellations via phone (mostly) and emailInitial audit of new bookings in preparation for product fulfillmentProcess product orders across multiple supplier platformsCheck invoices and input product confirmation numbers into internal platformGeneral data entryAttends to any ad hoc tasks that may assign from time to time

Job Requirements:

Amenable to work night shift and onsite (Makati)A good level of the English Language is required to communicate with business professionals.Customer orientation and ability to adapt/respond to different types of charactersAbility to multi-task, prioritize, and manage time effectivelyComputer Literate

Established in 2010, "Flat Planet" is an Australian family-owned Virtual Talent company, with offices in Sydney, Australia and Philippines, Malaysia and Vietnam, and 300+ staff. We create high value jobs for skilled South East Asians across Philippines, Malaysia and Vietnam in a range of roles, working with clients across Australia, USA, Canada, New Zealand, Singapore and UK. These can vary from accounting to graphic design, live chat to software development, customer service to transcription, phone sales to SEO Marketing, Executive Assistants and more. Flat Planet operates with commitment towards diversity, equity and inclusion.