Customer Relations Service Representative | Sta. Rosa

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Laguna	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-29	Valid Until	Long-term validity

JOB DEscriptIonADMINISTRATIVE SUPPORTProvide day-to-day administrative support at the CRO• PERFORM DAY-TO-DAY SECURITY DUTIESOperate CCTV, oversee overnight security during construction (new/renovation/expansion), clearing & closing inspection, cash escorting)• RESPOND TO EMERGENCY & CUSTOMER ConCERNSRespond to emergency & customer concerns as outlined in the store’s contingency plan• PERFORM POLICE / COURT DUTIESFile case at the police station, assist in blotter; keep evidence related to cases• SAFEKEEP ITEMS LEFT IN THE STORERecord, safekeep, turn over to management or customer, items left by employees or customer in the store• MAINTAIN ORDERLINESS & CLEANLINESSMaintain orderliness & cleanliness of the work area, equipment & facilities in accordance with safety & security standardsQualifications:• Candidate must possess at least a Bachelor's/College Degree in any field.• Preferably with at least 1 year experience specializing in Security/Armed Forces/Protective Services or equivalent.• Flexible to be assigned to work schedules supporting the retail operational hours• Willing to be assigned in The SM Store - Sta. Rosa• Fresh graduates are welcome to apply• Full-time positions available

From Humble Beginnings… It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online.SM Goes Online! As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online!We’ve Got it All for You 24/7 We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytimeOur Mission We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.