Sitel is an equal opportunity employer and value diversity and inclusion at our organization. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, age, marital status, veteran status or disability status.
At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities. We know our success is due to our diverse, talented and passionate people. Begin your journey today!
As a Customer Service Representative, you will provide outstanding customer service by answering queries and providing assistance to the customers over the phone.
What awaits you!
Very Competitive Salary!World-class facilities.Best Health insurance for you and your dependents (Up to 3 Dependents!)Paid leavesMedicine reimbursementCareer advancement through our Track Trainee program.
Qualifications
With good command of the English language.College Graduates2-year Vocatio
nal Course GraduatesUndergraduates that have at least completed 60 units in collegeSenior High School Graduates with at least 6 mo
nths and above work experienceHigh School Graduates with at least 6 mo
nths co
ntinuous call center experienceWilling to work on holidays and weekendsWilling to work the night shift and on shifting schedules
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.