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HR Officer (Industrial Relations and Management Services)

2022-09-23 IP Location 菲律宾 125

Industry Category	Admin / Human Resources	Position	Human Resources
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Quezon City	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-23	Valid Until	Long-term validity

Job Description

HR Officer, Industrial Relations and Management Services

Reporting to: Head, Industrial Relations and Management Services

Department: Industrial Relations and Management Services

Division: Human Resources

MAJOR RESPONSIBILITIES

• Manage the conduct of periodic review and evaluation of HR policies, considering their purpose and objective. Ensure the relevance and appropriateness of policies, and guidelines are consistent with the changing environment.

• Create and maintain operational procedures, guidelines and work instructions of the department and ensure continual improvement. Establish and develop effective monitoring tools to support the attainment of department’s KPIs.

• Manage the data preparation and analysis as requisites for Collective Bargaining with rank & file and supervisor Unions thru:

- a collaboration with Total Rewards Department to produce comparative data i.e. pay benefits, non-cash, other cash benefits, etc.

- gather and prepares other external and internal information such as but not limited to GDP, inflation rate, the unemployment rate for the past five years, billed volume, customer mix ratio, net core income, collection efficiency, accounts receivables, and other highlights

• Manage the processing of whistleblower cases, grievances, and other employee infractions to ensure effective handling and timely resolution. Drafts incident report, show-cause memo, notices, and closely coordinates with LRA and other stakeholders from time to time.

• Co-represent the company in labor-related concerns/cases filed at the National Labor Relations Commission (NLRC) office. Closely coordinate with the Legal and Regulatory Affairs (LRA) Division and other concerned offices to effectively execute strategies in resolving any case

• Collaborate with Organizational Development and Learning Department and implement continuing education program for line managers on effective employee discipline management.

• Manage the continuous development of the Code of Conduct and integrate it with the company’s core values and Maynilad Way.

• Performs periodic review, monitoring, and analysis of the Division’s opex and GAE budget. Monitor disbursement of planned vs. actual budget, and provide controlled opportunities for budget realignment. Consolidate and review the departmental budget in preparation for the annual budget season.

QUALIFICATIONS AND COMPETENCY REQUIREMENTS

MINIMUM EDUCATION

• Graduate of any four (4) year related course

• Preferably B.S./A.B. Psychology major

WORK EXPERIENCE

• Preferably with at least two (2) year relevant work experience

• Background in industrial relations in a utility or similar industry is a plus

• Background on guideline, policy development is a plus

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledgeable in SAP, Microsoft CRM (WMS, CSIS, AIS)

• Strategic thinking skills

• Analytical thinking skills

• Interpersonal skills

• Familiar with the Philippine Labor Code and its implementing rules and regulations

• Effective case writing, communication and negotiation skills

• Planning and time management

PERSonAL ATTRIBUTES/ATTITUDES

• Result-oriented

• Customer-oriented

• Can work well with others

• With strong sense of confidentiality, consistency, and persistence

EQUIPMENT/SOFTWARE USED

• Will frequently use Microsoft Office Applications i.e. Excel, PowerPoint, Word, Visio

WORKING ConDITIONS and OCCUPATIonAL HAZARDS

• Is based in the head office but will frequently do field work within the concession area and conduct field meetings with the union members, officer, and government agencies.

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More>Company Introduction

Maynilad Water Services, Inc. (Maynilad) is the water and wastewater services provider for the 17 cities and municipalities that comprise the West Zone of the greater Metro Manila area. In 1997, the company was granted a 25-year exclusive concession by the Philippine Government, through the Metropolitan Waterworks and Sewerage System (MWSS), to operate, maintain and invest in the water and sewerage system in Caloocan, Las Piñas, Malabon, Manila, Muntinlupa, Navotas, Pasay, Parañaque, Valenzuela, parts of Quezon City, a part of Makati, Cavite City, and the municipalities of Rosario, Imus, Noveleta, Bacoor, and Kawit in Cavite. Maynilad went through a change of ownership on January 24, 2007, with the consortium of DMCI Holdings, Inc. (DMCI) and Metro Pacific Investments Corporation (MPIC) winning 84% of the water company’s shares in a public bidding.HistoryThe corporate history of Maynilad began with the successful privatization of the Metropolitan Waterworks and Sewerage System (MWSS) in 1997. Before then, MWSS was the government corporation in charge of providing water supply and sewerage disposal services in the greater Metro Manila area. In a highly anticipated bidding that drew the attention of the global water community, the partnership of Benpres Holdings Corporation (Benpres) and Ondeo Water Services, Inc. (formerly Suez Lyonnaise de Eaux) was awarded the exclusive right to run the water and wastewater operations in the West Zone of Metro Manila. Towards its 10th year, after a string of financial, legal, and regulatory disputes, Maynilad went through a change of ownership, with the consortium of Metro Pacific Investments Corporation (MPIC) and DMCI Holdings, Inc. (DMCI) acquiring 83.96% of the water company’s shares. Lyonnaise Asia Water Limited (LAWL) held a 16% share. The MPIC-DMCI consortium took over on January 24, 2007, and immediately worked on the financial and operational rehabilitation of Maynilad. In August of the same year, the consortium signed a prepayment and settlement agreement with Maynilad’s creditors and MWSS. By January 2008, the new owners of Maynilad had already paid off the company’s outstanding debts, which had then reached $240 million. An aggressive catch-up plan was also implemented to increase company revenue, improve water service operations, and drastically cut commercial losses. To herald the sweeping transformation that was about to take place, Maynilad launched its new company logo in November 2008. The new logo reflected the new direction and renewed mission of the company’s management team. Positive change has finally come to Maynilad. And soon, the results will be felt in all of West Zone. Truly, sa bagong Maynilad, dumadaloy ang ginhawa. Product & ServicesSEWERAGE & SANITATION Aside from delivering potable water, Maynilad also provides sewerage and sanitation services to the West Zone. It operates and maintains pumping plants and wastewater treatment facilities 24 hours a day, seven days a week to ensure the efficient collection, treatment and disposal of wastewater.At present, only residents and establishments in Tondo, Sampaloc, South Manila, Malabon, Navotas, Caloocan, Projects 7 and 8 in Quezon City and Magallanes Village in Makati City may connect to Maynild’s sewerage system.Customers in these areas are encouraged to avail of Maynilad’s sewerage services for a cleaner and safer environment. Customers in areas not covered by Maynilad’s sewerage network dispose of their wastewater through their own septic tanks or sewage treatment facilities (for big commercial and industrial customers).Those who are located outside the sewered areas and maintain their own septic tanks, may avail of Maynilad’s desludging services.

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