Workforce Analyst

行业	Admin / Human Resources	职位	Clerical / Administrative Support
招聘部门		招聘人数	若干
工作地区	Metro Manila (NCR)Taguig	工作性质	Full Time
性别要求	Male	婚姻要求	No marital status restrictions
学历要求	Bachelor's Degree	工作经验	不限
年龄要求	18岁以上	待遇水平	30000-32000PHP/月
更新日期	2022-09-28	有效期至	Valid for a long time

Functional Overview:

             The Workforce Analyst will be responsible in performing various functions, including but not limited to, overseeing all aspects of workforce optimization such as planning, creating, and communicating forecasts and schedules with the goal of enabling continuous work flow project for the company operations.

Duties and Responsibilities:

Daily management of service levels and other relevant key metrics of the Operations Team such as Productivity, Quality, and AttendanceReal time monitoring and workforce management to make adjustments in an effort to maximize resources and achieve goals and business objectivesEnsure effective staffing, scheduling, and use of diagnostic methods to create performance reports.Overall management of schedules and shift activities (break schedules, team shift, training, vacation, meeting, overtime, and etc.)Perform other job-related duties as assigned

Minimum Competencies:

Proven work experience with Workforce Optimization and ManagementHighly proficient in MS Office applicationsComprehensive understanding of business reporting activities and processes

Minimum Qualifications:

Graduate of BS Information Systems, Information Technology, or any relevant courseAt least 2-4 years of working experience in the related fieldExcellent English (verbal and written) communication skillsHighly analytical and data drivenAble to work effectively in fast-paced situations and adapt to rapid changes in information, process, direction, or workflowWilling to work on shifting scheduleWilling to work on-site at BGC, Taguig

Dripdesk Asia Inc. is a young online marketing company that specializes on communication and/or non-voice accounts based originally in Dubai, United Arab Emirates. As of March 2021, we have started our operations here in the Philippines and has been expanding ever since. If you want to be a part of a company that champions the culture of growth, excellence, and work life balance, find the right opportunity with Dripdesk Asia. Grow your career with us!