KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:
1. Processes the assigned daily work list within the given cycle time in an effective and efficient manner.
2. Responsible for updating the statuses of accounts in the system and submission of daily report updates to keep the Supervisor on track of the work being assigned.
3. Assists Frontliners in their day-to-day transactions with the clients’ requests by providing a fast and accurate computation.
4. Reviews and analyses requests
5. Resolves and responds to clients’ requests or issues with regard to adjustment of buyer’s payment
6. Performs other tasks that may be given from time to time to support the department.
QUALIFICATIONS:
Graduate of Bachelor’s Degree in Management, Banking, and Finance, Mathematics, or any other business courseAble to demo
nstrate flexibility by easily adjusting priorities to multiple demands and unanticipated events.Able to communicate effectively, co
nvey information, and share ideas with co-employees who might find them useful.Able to perform multi-tasking activities.Attention to detail.