Fast-track your application by clicking "apply" and you will be routed to our Automated Processing System to proceed on your application.
Key Responsibilities:
Respo
nding to queries and providing assistance for questions and problems.Following up with customers to ensure full resolution of issues.Running reports to analyze common complaints and problems.Utilizes knowledge ba
se information to answer customer inquiries and a
lerts supervisor or lead worker when there is co
nfusion or absence of information to answer particular questions.
Key Requirements:
At least 18 months of working experience in the related field is required for this position.At-least 1 year complete or graduate of any field.Proficient in English and must have very good communications skills.Good problem solving skills.Familiarity on Customer Service skills and etiquette.Applicants must be willing to work onsite.