Customer Service Associate | Cubao | with HMO and many more! Apply Now!

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Junior High School	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-28	Valid Until	Long-term validity

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.• Handle Email/Chat/Calls for the customers using the provided tools;• Resolve the customer's issue. Establish and maintain rapport with consumers• Accurately capture all required information in the respective tools;• Accurately report all happenings on the email/chat/calls to the respective supervisor/lead;• Complete all given tasks within the time specified;• Adhere to the rules and regulations of the company;• Adhere to the non disclosure agreement;• Meet the specific daily targets with respect to the Key Result Areas."

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years.Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world. To learn more, please visit us at www.sutherlandglobal.com.