Qualifications
College graduate with no BPO ExperienceJHS, SHS, and Highschool graduates are welcome to applyAverage communications skillsWilling to work on-siteAmendable to any given scheduleA team playerWith or without experienceCan work ASAP
Job Description
Handle mileage plus reservations and queriesAble to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisorEnsure accurate docu
mentation of customer profiles/reservatio
nsHandle customer complaints and provide first time resolutio
nKeep o
neself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management SystemsKeep all company information which includes customer information co
nfidential and secured
Join and enjoy the following benefits:
-Allowances
-Night Differentials
-HMO
-Leave credits
-Easy accounts
-Competitive salary
-Healthy working environment
-Free coffee
-Free water
-Accessible work locations (within cebu city)
-State of the art facilities (gym, karaoke, pantry)
-Career growth
-Amazing opportunities
-Fun activities