Job Summary:Handles customer queries and complaints by rendering excellent customer service and providing reliable, accurate and timely information on products and services.Duties and Responsibilities:He/She will be responsible for assisting buyers and agents based on job orders endorsed by different operating units.Accepts and evaluates requests and requirements of buyers.Prepares needed documents by buyers and ensures proper transmittal to departments concerned.Monitors waiting time for all walk-in clients.Handles inquiries received via email and phone within agreed service level agreeement.Other tasks that may be assigned from time to time.Job Requirements:Candidate must possess at least a Bachelor's/College Degree, any field.With strong customer service orientationHighly organized and attentive to detailCan work under pressure.Good communication skillsGood organizational skillsAble to deliver work with accuracy and on time.Able to work independently as well as in team environment.Able to maintain focus while multi-tasking in a competitive, high-energy environment.Willing to work on weekends
CREATING COMMUNITIES, TRANSFORMING LIVESProperty Company of Friends, Inc., more popularly known as PRO-FRIENDS, is a property development company that started operations in February 1999. It was established by a group of dynamic individuals who espoused a common vision of creating communities and transforming lives by providing affordable, good quality homes. Most of our projects are based in Cavite and Iloilo but we are rapidly expanding to other areas such as Bacolod and Cagayan De Oro. We already have completed 17 projects, and there are 9 projects ongoing. Along with the phenomenal growth of our operations, our need for young and dynamic talents has greatly increased.Our aim in transforming lives does not only echo to our clients but also among our employees as we continuously expand and innovate within the industry of property development. At PRO-FRIENDS, we cater opportunities for career and personal development whilst fulfilling our ultimate purpose of improving society as we know it.MISSIONPRO-FRIENDS is a trusted, God-centered partner in building homes and communities that transform lives.VISIONTo be the Developer-of-Choice and industry prime mover in property development.
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