Airline Reservations and Ticketing Agent (Customer Support Service Agent)

Industry Category	Services	Position	Customer Service
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	18000-23000 PHP / Monthly
Updated Date	2022-09-28	Valid Until	Long-term validity

As an Airline Reservations and Ticketing (Customer Support Service Agent), you will be responsible for assisting the European/American passengers of Air France/ KLM Royal Dutch Airline in relation to their airline ticket/concerns. As for the schedule, you will have a shifting schedule (AM, PM, and graveyard shifts) and holiday duties as well.

Candidate must possess at least a Bachelor's/College Degree , Airline Operation/Airport Management, Hospitality/Tourism/Hotel Management or equivalent.Required skill(s): airline reservation system experience (Amadeus and Sabre), Excellent English Communication Skills, BPO experience, Call Center Operations, Customer-orientedRequired language(s): EnglishMust be willing to work on a shifting schedule and on-site: Makati CityCan start on 19 or 26 Sep or 03, 17, or 31Oct 2022.Fresh graduates are welcome to apply.60 Full-Time position(s) available.

+ Night shift differential rate (10pm to 6am) of 75php/hour

+ Meal and Transportation allowance (10pm-6am) of 200php/day

Other Benefits:

Travel benefitMedical allowanceGym reimbursementHMO (health card) enrollment

International Airlines Services  Asia Inc ( IASA Inc.),  is a  branch of International Airlines Services Limited  (IASL) a London based company.  IAS is a subsidiary of  KLM Royal Dutch Airlines.  IAS was set up in 1994 to initially service airline  trade clients specializing in the  marine and offshore travel business. It  provides  24/7 services and marketing support through its follow the sun operations with locations in London and Manila. As a group, IAS provides its services to 11 airlines in total. Other than its core business of marine and offshore travel services, the IAS Manila  office is set up as a BPO and call center rendering activities to its mother company, Air-France KLM. Europe and North American  airline back office support is handled  during  Manila day operations, while the Call center operations follow the work hours of its Asia Pacific and Europe establishments. Its multi lingual call center team communicates  with the Air France KLM trade and direct customers in four languages, Korean, Bahasa Melayu, Bahasa Indonesia and English. IASA Inc employs more than a three hundred employees. It is a PEZA registered company and a member of Business Process Association of the Philippines (BPAP).