Operations Manager | Dayshift
What we offer:
Salary package from 50k to 100kPerformance bo
nusHMO Coverage on DAY 1Job des
cription:Respo
nsible for production operatio
nOversee the recruitment of required and qualified perso
nnel to fill job openings for call center agentsMaintain and enhance call center operations by supervising system performance(s), identifying and providing solution(s) to problemsPrepare call center performance reportsDetermine call center operatio
nal strategies by co
nducting exercises like performance reviews, capacity planning, and needs assessment.
Requirements – Skills, Abilities, and Knowledge:
Good communication and interperso
nal skillsAbility to work as part of a teamGood leadership traitsExcellent organizatio
nal and analytical abilitiesMust have experience in managing outbound sales teamsExperience in Energy or TelcoA degree in any management or social science discipline1-3 years experience in a similar role with at least one year working as an Outbound Sales Agent
Our office is located at 19th floor New Hanston Sq Bldg One San Miguel Ave Pasig City
Thank you!