Customer Care Representative | Ilocos Norte Site (EL 1702)

Industry Category	Sales / Marketing	Position	Telesales / Telemarketing
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people!

We highly encourage Walk-in applicants!

Ground Floor, Valdez Center Building A Venvi IT Park, Brgy. 1 San Francisco, San Nicolas, Ilocos Norte

Monday to Friday, 10AM-3PM

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:

Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customerResolve problems and issues in a professional manner and engage with customers to identify additional needsEnsure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first-choice provider of media servicesAchieve challenging individual, team, and contact center targets

What are we looking?

Open to college graduates, college undergraduates, and associate degree graduatesMust have at least 6 months of work experience in a BPO industryAmenable to work in San Nicolas, Ilocos NorteWilling to go back on-site once recalled

Good to have skills:

Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Join our high-performing team and enjoy these benefits:

Competitive salary package, company bonuses, and performance incentivesNight differentialLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and vacation leavesExpanded maternity leave up to 120 days*HMO coverage (medical and dental) from day 1 of employmentLife insuranceEmployee stock purchase planRetirement planFlexible working arrangementsAccessible locationsHealthy and encouraging work environmentCareer growth and promotion opportunities

Additional Information:

For faster processing of your application, please make sure to have your latest NBI clearance ready. For successful candidates who worked with previous employers, please prepare your approved resignation letter, SSS employment history and Statement of Account. Your recruiters will also remind you of other requirements you can prepare ahead of time.

*Terms and conditions apply

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com.Accenture Career Centers* *currently not accepting walk-in applicantsManila 4F Gateway Tower 2, General Malvar Street, Cubao, Quezon CityMonday to Friday, 9:00 AM to 7:00 PM3F Forum Robinsons Mall, Pioneer Street corner EDSA, Mandaluyong CityMonday to Friday, 8:00 AM to 7:00 PMGF Plaza B Building, Northgate Avenue, North Cyberzone, Filinvest Alabang, Muntinlupa Monday to Friday, 9:00 AM to 5:00 PMIlocos Valdez Building A, Venvi IT Hub, Barangay 1, San Nicolas, Ilocos NorteMonday to Friday, 9:00 AM to 6:00 PMCebu16F Ebloc2, Geonzon Street, Cebu IT Park, Cebu CityMonday to Friday, 9:00 AM to 4:00 PM Stay connected Facebook.com/accenturejobsph Twitter.com/accenturejobsph Youtube.com/accenturejobsph Instagram: @accentureph LinkedIn Showcase Page: Accenture Careers in the PhilippinesReady to join us? Upload your updated CV to Jobstreet, then click “APPLY NOW.” If you need special assistance because of a disability, please let us know via email at careersPH@accenture.com (Please do not send any CV to this email)Accenture is an equal-opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women.