Senior Workforce Director / Workforce Director

Increase the font size  Reduce the font size 2022-09-23 IP Location 菲律宾 98
Industry Category Admin / Human Resources Position Top Management
Recruitment Department Number Of Recruits several
Work Location All Cities Nature Of Work Full Time
Gender Requirements Male Marriage Requirement No marital status restrictions
Education Level Open to all levels Work Experience No work experience restrictions
Age Requirement Above 18 years old Salary Package Negotiable
Updated Date 2022-09-23 Valid Until Long-term validity
Job Description

A successful company bringing together the skills, knowledge and expertise of a range of professionals with backgrounds and experiences in the WFM industry. They are in the lookout for a Sr. WFM Director / WFM Director role.

Responsible for the overall design, implementation, delivery and 

performance of the entire Workforce Management team in order to support the business priorities and objectives.

Shall provide leadership and expertise in all aspects of WFM to ensure timely and accurate planning of resources required to meet the program’s metrics, maximizing agent productivity and optimizing cost through fact-based forecasting and capacity planning, efficient scheduling and timely/accurate reporting of performance. 

Experienced as a People Manager for at least 5-10 years.

Experienced working for oversees accounts and programs.

Has handled a big team of WFM professionals.

Must have very strong workforce management background.

Ability to multi task, can work well with others, has a sense of responsibility

Must be a team player with the ability to communicate to a wide 

range of individuals including senior management

Problem solving and analytical skills critical.

Let's discuss. If you have what it takes please put your hand up to find out more. 

Remuneration commensurate to years of experience + benefits + allowances and many more!

Apply Now!

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