Support network incident and change activities in a 24x7 global operations team on assigned shift.Troubleshoot and isolate network incidents within large-scale complex IT environments.Proactively manage network compo
nents in order to prevent incidents.Utilize all Network Mo
nitoring and Management tools in an efficient and timely manner.Support changes to the production network while following all required change procedures.Process internal and external client requests for network changes in line with agreed policies and procedures.Follow escalation procedures and process, recommend improvements when required.Review, track and update network operations policies, standards, and processes.Review production changes for adherence against agreed policy and best practices.Work collaboratively with the companys' other IT infrastructure teams.Fulfil any additio
nal / ad hoc duties as required to meet the needs of the business
Skills
• Minimum of 3 years’ experience working in a network operations environment.
• Excellent network troubleshooting experience.
• Excellent working knowledge of Cisco hardware and configuration (IOS/NX-OS).
• Good working knowledge of Checkpoint firewall products
• Good working knowledge of routing protocols in particular BGP, OSPF, EIGRP and PIM
• Working knowledge of F5 load balancers
• Experience of configuring and supporting VPN including SSL, GRE and IPSec.
• Experience of working with Web proxies (e.g. Bluecoat/Scansafe).
• Experience of networking tools (e.g. Netscout, Ciscoworks, HPOV, Wireshark).
• Awareness of ITIL processes (change control, incident management etc).
Professional Qualifications:
• Cisco CCNP or equivalent experience
• Check Point CCSA or CCSE
Direct/permanent regular employment with the client
Working to a shift rota
Hybrid Set up = 3 days onsite,2 days offsite
Work on site - BGC, Taguig
Information Professionals, Incorporated (IPI) is one of the leading experts in providing Information Technology consulting services and products in the Philippines. Anchored on its ideals of excellence, service and professionalism, IPI is committed to providing a wide range of high quality IT products and services to a variety of industries. Our expertise encompasses a wide array of client-centered, cost-effective and innovative business process solutions and services which enable our partner organizations to achieve long-term productivity, profitability and sustainability.IPI began its operations in 1986 with its compact team focused on core IT consulting activities. Its competencies, portfolio of services and products grew steadily in the succeeding years, keeping in step with the demands of industry. Today IPI provides a wide range of IT products and services, including industry-specific software development, accounting and human resource management systems, corporate software solutions services, and full IT systems integration. Beyond e-solutions, IPI has remained the IT service provider of choice in the Philippines.IPI uses an outsourcing strategy which is used to staff a project and respond to business objectives. It enables you to get qualified and experienced personnel to suit your requirements working exclusively on-site or offshore. It is a perfect solution for your seasonal or special projects.We deliver services to develop, maintain, manage and support applications. Our skilled application professionals help manage fluctuating skill needs, skill gaps and change staffing needs to meet aggressive project timelines.