Senior Network Engineer | Hybrid

How you’ll contribute:

Perform daily health checks on network infrastructure reviewing device logs and responding to alerts.Monitor and maintain proactive real-time monitoring of network devices, connectivity, and utilization to ensure availability, redundancy, and stability.Perform investigation, isolation, troubleshooting on incidents/outages using known and published resolutions.Maintain Data Center’s devices and services to its standard operating environment. Patch cables are properly structured, power cables are correctly inserted, the cooling system is operational, review logbook, and Biometric.Accountable for the physical installation, testing, and maintenance of devices such as routers, switches, access points, firewalls, and other security-related equipment, UPS, and other relevant network devices.Actively participate in the change management lifecycle by creating and implementing requests for change (RFC), peer reviews, and attending regular change review meetings.Responsible for documenting, creating, and updating standard operating procedures and best practices troubleshooting steps.Ensure all tickets (service request, incident, change, problem, etc) due for closing are closed or within the SLA.Request fulfillment to the best of his/her ability to provide quality customer service to either internal or external stockholders/clients.Stay up-to-date and work with new emerging and innovative technologies in order to improve network infrastructure services. Act as Lead engineer in the absence of the team lead or manager, and a Level 3 escalation for high severity issues, VIP requests, and project implementation.Collaborate in the planning, testing, and proof of concept of new firmware, software upgrade, new device, concept, feature, and product.Recommend improvements to the principles of Network Engineering and its processes and procedures.Liaise with other IT departments and partners in resolving a problem, incidents, outages, identified vulnerability, bugs, and patches remediation.Accountable to maintain patch management strategy for network devices, keeping the firmware/software up-to-date or at least compliant with best practice and audit.Technical peer-review standard and normal RFC.

What we’re looking for:

At least with 5 to 10+ years of experience as a Network Engineer in Telecom company or Internet Service Provider.Certification in CCNP/JNCIS or equivalent discipline is a must. ITIL Certification/IT Service Management.Expert in Cisco, HP, Aruba, Juniper, Mikrotik Router, and Switches.Expert in Routing and Layer 3 Network Protocol; Default, Static, OSPF, BGP and other routing protocols.Expert in Switching and Layer 2 Protocol; Ethernet, Fiber Optics, LAN/WAN, VLAN, VxLAN, QinQ, MPLS, EVPL, DLL, STP/MSTP/RSTP, 802.1X, 802.11, Bridge, LaCP/link Aggregation, and GRE tunnel.Expert in Firewall/Next-Generation Firewall (Fortinet, Palo Alto, Juniper, Sophos, WatchGuard), Intrusion Detection and Prevention System (IPS/IDS), Access Control List, Firewall Filter, NAT, IPSEC, SSL-VPN, and other security-related profiles.Expert in DNS, DHCP, NTP, SNMP, TCP/UDP, Radius/TACACS, CMDB, Configuration Management, and Back up.Experience in NAC (Network Access Control) FortiNAC, Aruba Clearpass or PacketFence administration is an advantage.Expert in debugging logs and in-depth understanding of the devices can maximize its features.Advanced administrative experience in handling Network Monitoring Systems, including PRTG, Ping Plotter, IPAM, SolarWinds NPM, Zabbix, and Open NMS.scripting/Automation skills (Python, Ansible) is a plus.Willing to visit any of our sites