Location: Clark, Pampanga (Office-based)
Arrangement: 3x12 Fri-Sat
Skills and Qualifications:
Must Have:AD/GPO/DNS/DHCPExchange On-prem & 365VMWARE & Hyper-VBackupiDRAC/iLOFirewallSwitchingVPNFile server & permissio
nsSSL certificatesSAN/storageRDS FarmVeeam / backupFSLogix / roaming profiles LDAP / RADIUSADFSAntispamAzureMS TeamsMS SQL
Job Description as a Systems Administrator, you will have to:
Provide high quality support to our customers by meeting or exceeding co
ntractual commitmentsResolve the majority of escalated incidents using the available tools and docu
mentation and by thoroughly researching known issuesManage your own ticket queue by prioritizing requestsForward incidents to the next level after using all internal resourcesWork with external vendors to resolve escalated incidentsEnsure that service levels are respectedIdentify high priority tickets and communicate effectively through the means put in placedocu
ment issues and establish resolution procedures for the Service Center
Benefits:
Competitive Salary PackageTwo-week FREE accommodation near the office including the shuttle for those who will relocate to Pampanga21 days PTO (Paid Time Off) annually, +1 additio
nal PTO per year of tenure Free daily cooked mealHMO for the employee +1 dependent from the first day of employmentEmployee Referral ProgramAll government mandated benefits including 13th mo
nth pay
Technology Elite hires the most talented IT professionals in the Philippines to work directly with our Australian and New Zealand clients. Help us transform their business.Are you looking for an INDUSTRY LEADING SALARY, working directly with international colleagues located in Australia and New Zealand? Would you like to IMPROVE YOUR SKILLS and future marketability?Is a BETTER WORK / LIFE BALANCE appealing to you?Technology Elite is a specialist information technology (IT) talent provider to Australian and New Zealand companies. We pay industry-leading salaries and provide other excellent benefits as we know you are worth our investment. We advise our clients that to get the best there is of course a premium to pay.As you are a high caliber IT professional, we spend the time to match your skills, experience, personality and work preferences with each company and job role in order that we can deliver the best quality outcome to our clients. This also ensures that the culture and management style of your future manager and colleagues are compatible with your personality and working style. We strive hard to attain a happy, harmonious working environment for you and your new company.We located our offices in Clark, Philippines in order to provide you with the least stressful, most productive working environment available in the Philippines today. Clark is clear of traffic, chaos, crowds and pollution. Commute times, even from the nearby cities of Mabalacat or Angeles are no more than 15 minutes by private transport or 30 minutes by public transport. We offer a peaceful working environment that encourages you to become the best IT professional you can be. Less time commuting also means more time to spend with family and friends.If you have read this far then maybe you have the skills, experience and most importantly, the right attitude to join us.If you are a happy, positive individual possessing a "can do" attitude then we are looking for you. Are you ready to join our family?