Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolutionApplies understanding and knowledge of information systems products and services to assist usersIdentifies, investigates and researches user questions and problems as well as isolating and resolving information systems problemsResponsible for unboxing, configuration and reimaging of desktops/laptops.Ensuring that all deployed PCs are checked and functioning properly.Inventory and Harnessing of AssetsOther duties that may be assigned from time to time
Nityo Infotech Services Philippines, Inc. (www.nityo.com) is a US head-quartered IT services company having operations in 17 countries with 27 offices across the globe including US, Europe and Asia.Our portfolio of services includes technical and non-technical Manpower services to several on-shore and off-shore clients across the globe, including many Fortune 1000 and Global 2000 companies. It covers the commercial, industrial and government sectors, encompassing key vertical markets from: financial services, manufacturing and semiconductor, life sciences and healthcare, retail, telecommunications and utilities, system integrators, and up to independent software vendors. Nityo Infotech Services Philippines, Inc. aims to be the most preferred Business Partner locally and globally by ensuring the recommended solutions are implemented in the shortest span of time thereby resulting in on time delivery. This gives optimum quality for our customers in finding the best resources to achieve their "CORE BUSINESS OBJECTIVES".
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