Helpdesk Staff (Cebu Office)

Industry Category	Computer / Information Technology	Position	IT-Hardware
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Requirements:• Graduate of any Business course;• Fresh graduates are welcome to apply• Can deal with different customers’ concerns;• Provide assistance for clients, technical support personnel and management;• Be able to provide basic information about the product and services of the company;• Professional call handling and front office skills• Can start immediatelyResponsibilities:• Troubleshooting and solving of software related problems• Technical support to the clients through phone• Education of users on use of the SystemWhy Join Alliance?Competitive salary package, company bonuses, and performance based incentivesLoyalty & Christmas benefitsPaid sick and vacation leavesHMO coverage (medical and dental) from day 1 of employmentLife insuranceHealthy and encouraging work environmentCareer growth and promotion opportunitiesTrainings and CertificationsCSR Activities

Alliance Software, Inc. is a global application development outsourcing company. Alliance was established in 2000 and has since grown to become one of the Philippines' largest and most respected independent software development outsourcing company.Alliance's delivery model is anchored on both on-shore and off-shore approach stressing on effective use of our key strengths in our people, process and technology. As part of Alliance’s strategic delivery model, Alliance have established an office in Japan & Manila.Alliance's main technology focus is in the areas of Open Source and IBM technologies. Product segment focus areas include Enterprise Retail Systems (POS), Enterprise Content Management Systems (ECM), Customer Relationship Management (CRM) and Messaging and Collaboration Systems.Alliance has developed service capabilities to include the entire spectrum of the Software Development process starting from Design (UI and Logic), Development (on various proprietary and open source technologies), QA/Testing, Deployment to Documentation (in English and Nihongo).Our ISO certifications (9001 and 27001) manifest Alliance’s commitment to the highest quality levels.