Terminal Control Centre Specialist

行业	Computer / Information Technology	职位	IT-Hardware
招聘部门		招聘人数	若干
工作地区	All Cities	工作性质	Full Time
性别要求	Male	婚姻要求	No marital status restrictions
学历要求	College Diploma	工作经验	不限
年龄要求	18岁以上	待遇水平	面议
更新日期	2022-09-27	有效期至	Valid for a long time

1.Terminal Monitoring- Responsible for monitoring the provincial bus movement within the terminal and ensuring the smooth flow of departure and arrival trips as per the set Terminal Schedule. 

Monitors and ensures the smooth flow of the overall bus movement in the terminal by utilizing the Terminal Operating System (TOS) and real-time live footages from the closed-circuit television (CCTV) in the Terminal Management Centre (TMC), which is the Command Center/Control Room)Monitors the supply or availability of buses.Ensures that the scheduled buses are on time and are at the proper bay assignments allotted to them by the TOS.Monitors the passenger queuing at ticket booths based on route demands.Ensures that all passenger inquiries are addressed with timely and correct information.In the absence of the Terminal Management Supervisor, makes swift and responsible decisions to address routine operational problems or issues after coordinating with other affected teams. 

2. Cross-functional collaboration and coordination- Responsible for working closely with the Trip Scheduling, Ground Handling, Cashiering and Security Teams to ensure a seamless flow of provincial bus arrivals and departures.

Coordinates with and provides assistance to the Ground Handling and Security Teams regarding ground operations via 2-way communications radio and an audio intercomCollaborates with the Trip Scheduling Specialist to assess the supply of buses based on route demands and to align on bus schedules to avoid delays.Coordinates with and provides assistance to Cashiers at ticket booths to address issues on passenger demands and ticket availability.Coordinates with other departments in monitoring traffic build-up and the actual traffic situation outside PTIX in order to anticipate delays of trips and make adjustments and change plans accordingly. 

3.Daily Reports- Responsible for gathering data and preparing reports to show the statistics and comparison of departures/arrivals for provincial bus trips, traffic incidents and other related issues.

Projects the departures/arrivals data in a detailed report on a daily basis.documents all the traffic incidents, property damage, and accidents arising inside PITX.Reports all systems issues to the IT department (e.g., Barriers, ACG's, PIDS, etc.), logging them in the daily shift report.