Content Systems Administrator

Industry Category	Computer / Information Technology	Position	IT-Network / Sys / DB Admin
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

NOTE: When you click the apply button, you will be re-directed to Cambridge University Press & Assessment’s website where you will be required to create a profile and upload a copy of your CV to complete your application.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

We are recruiting for a passionate Content System Administrator who will be part of our Content Services Team in Manila. The Manila hub is located in Makati City, operating to support the university's global operations.

Why should you join Cambridge?

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they have learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.

What can we offer you?

The role is pivotal to the success of technology services for the organization. There are no limits to the opportunities afforded to work with new and exciting technologies and highly talented people.

On top of these, working with Cambridge will also give you stability. We offer additional trainings, such as OpenText documentum system development, which will broaden your learnings. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.

What will you do in this role?

The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognised, listened to, and cared for. In addition, because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that is linear, or want to follow your own path, we'll support you, and help give you the resources and training you'll need to be bold and take ownership of what you do.

You will often deal with the infrastructure design and programming, research, and development of the content management systems.

Other key responsibilities will include:

Addressing user concerns via Issue tracking software or via group email.Communicating with users about their issues when required.Log monitoring.Workflow SLA support.FTP/Package delivery issues.Adhoc Admin task. Supporting onsite admin on major issues and major tasks and Upgrades to infrastructure.Support development team on Product issues.Daily/Weekly/Monthly scheduled job run/check.Testing new changes/developments.Interacting with Product vendors on product issues.Code deploymentsWe use the OpenText documentum suite of products, the successful candidate will be expected to learn and work on this as key part of their administration role. Training will be provided

What are the qualifications?

The ideal candidate should have a strong background on system management of cloud based server infrastructure, both Linux and Windows based.

In addition, experience, knowledge or expertise in the following are an advantage:

At least 5 years of experience administration of Linux and Windows servers.Customer-facing support role, responding to service requests and solve issues encountered by customers using all available resources.Experience in debugging and root cause analysis of Java based Applications.Experience in managing Cloud based applications and resource monitoring.Experience in SVN, Git, Jenkins and Tomcat, Ant scriptsDesirable but not essential skills to have:Experience of RDBM concepts, Content Management Systems (CMS) - SQL, PL/SQL or NoSQLDocker, Containerization experience

Training and further skillset development will be available for the successful candidate.

We help millions of people worldwide to open opportunities and unlock their potential.We are a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We’re driven by a simple mission – to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. And that’s why every year we give millions of people the support they need to unlock their potential.From teachers and learners to researchers and academics, we help to build confidence and enable success in more than 170 countries around the world. We give people the opportunity to show what they’ve learnt, we spread knowledge, spark enquiry, and aid understanding.We can achieve this because we are a united, vibrant, and respectful global community of empowered people. A community that embraces change, and continuously focuses on meeting our customers’ needs. One that is flexible, by default. One that gives everyone the support they need to be bold and take ownership. And by collaborating, and carefully listening to our customers and to each other, we’ll keep moving forward, keep innovating, and keep finding better ways of doing things.#WeAreCambridge #PursuingPotentialOfficial Company Websitehttps://www.cambridge.org/Facebook Accounts• Global - https://www.facebook.com/CambPressAssess• Manila - https://www.facebook.com/Cambridge.Manila.PHInstagram Accounts• Global - https://www.instagram.com/CambPressAssess• Manila - https://www.instagram.com/cambridge.manila/