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Responds to patients' needs and assists them in completing their transactions at the different hospital departments. Answers patients' inquiries about the Hospital policies, procedures, patients' rights and responsibilities, available services and coordinates between departments when required.
Qualifications:
Bachelor degree in Healthcare Management / Business Management or related fieldWith or without experienceExcellent communication skillsGood analytical skillsAccommodating CharacterVery good knowledge of written and spoken Arabic, English and FrenchProficient knowledge in the use of Microsoft Office
Duties and Responsibilities:
Ensure coordination of communication between patients, staff and their families.Provide patients and families with information on hospital services, procedures, and protocols.To establish the type of care needed, speak with patients or their families and then refer them to the appropriate healthcare professional.Answering patients' questions a
bout doctors and servicesEstablish and maintain communication with insurance providers to learn whether claims are payable or paidRespond to patient complaints a
bout hospital services and make sure issues are handled correctlyHelp individuals who are havin
g trouble registering for and being admitted to the hospitalGive patients' and families' comments regarding their grievances and concerns
HR NETWORK was borne out of a need by business and industry for highly focused and strictly confidential search. This results in the hiring of effective, successful, and top-notch professionals. The company is a brain child of a group of highly competent young professionals with proven track record in the field of Human Resources Management practice. They share a common vision of becoming the “new breed” in human resources management and development consulting.Established in August 1999, HR Network’s executive search services of exacting standards are availed of by a wide range of local and multinational companies specifically in the IT industry.HR Network’s consultants come from a solid foundation in the HR practice with extensive exposure in sourcing and screening of high caliber people. They enable the firm to provide timely and quality service for every executive search assignment.Product & ServicesWith the group’s expertise in Human Resources Management and Development, full blown consulting services are also provided. Depending on your needs, HR Network has the capabilities of customizing tailor fit programs aimed towards enhancing your practices in Human Resources management. Here are other services that the team can offer:Performance Management SystemsCompetence ProfilingJob EvaluationsSalary StructuringTeambuilding programsEmployee Development Training ProgramsOrganizational Climate SurveyBenefits Systems