Mass Hiring | Technical Support Associate | Shaw | Voice/Email/Chat Account

Get hired today and start working from home* ASAP!

For faster processing, join directly to our Virtual Hub below (MON-FRI, 11AM-8PM):

https://bit.ly/SYKESVR

Meeting ID: 207 770 1471

Passcode: SYK

Use this Zoom Name Format: "TECH - (Full Name)"

WHY YOU SHOULD JOIN SYKES

SYKES is the best company where you can work, learn and grow. We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. That means that you get to work with the world’s biggest brands and industry leaders! Here are some of the other benefits of working in SYKES:

·      Competitive salary, account-specific benefits and performance incentives*

·      Night differential and night shift allowances

·      Paid sick and vacation leaves

·      HMO coverage (medical and dental) for you, even during probationary period, and your qualified dependents

·      Life Insurance

·      Study Assistance Program

·      Cool office spaces and employee-centric facilities

·      Accessible locations

·      Mentoring and development programs for career growth opportunities

·      Exclusive discounts in partner establishments

·      Company-sponsored interest clubs

·      Employee engagement activities

·      Volunteer programs

·      SYKES has been in the Philippines for more than 20 years and is considered the country’s first multinational contact center!

*Term and conditions apply.

*The compensation package is inclusive of incentives and allowances. The basic salary varies depending on your assessment.

What are we looking for? 

·      Fresh Graduates of IT or related Course or Completed at least 2 years of college education

·      No previous work experience needed but BPO experience is an advantage

·      Preferred IT Helpdesk, Technical Support or any IT-related experience

·      Must have at least 25 mbps internet speed/wired connection

·      Must have basic knowledge of computer navigation; good multi-tasking skills

·      Willing to work in Mandaluyong

·      TIP: Have your SSS and PAG-IBIG numbers ready for faster application processing!

Disclaimer: Some hiring requirements are filled immediately. To check if this job opening is still available, you may send our team a message through 09778259999 following this format – JobStreet: <Inquiry>.

WORK SAFELY AND COMFORTABLY IN SYKES

Stable High-Speed Internet Connection and Power Supply

Working on-site means you can take advantage of SYKES’ high-speed Internet connection and stable power supply. This means less work interruption and better productivity which can help you maximize your account’s incentives.

Conducive Work Environment

Having a dedicated workspace with minimal background noise is important, not only in maintaining the quality of your conversations with your customers, but also in keeping your focus. Our production floors are designed to provide you with the best work environment possible.

Rigid Safety Protocols

Our employees’ safety is our top priority. Our sites have been awarded Safety Seal Certifications by the respective local governments and we ensure the strict implementation of health and safety protocols at all times.

·      Disinfections carried out by our partner supplier are done thrice a week to ensure on-site safety

·      Rigid cleaning, misting, and sanitation procedures are also implemented to ensure that our sites are safe and clean. This includes deploying air purifiers/cleaners, regular cleaning of air-conditioning units and their filters, and incorporating proper ventilation with the use of industrial blowers and exhausts within the sites

·      SYKES observes strict re-entry protocols which include thermal scanning, foot bath, and daily health questionnaire. We also follow a no face mask, no face shield, no entry policy.

·      Alcohol/sanitizer dispensers are available inside workspaces and in the common areas.

Health Benefits and Programs

·      HMO – available even during the probationary period

·      Free COVID-19 Home Care Management Program for employees and members of their household (including non-relatives)

·      Mental Wellness Program

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SYKES is now part of Sitel Group®. Visit Error! Hyperlink reference not valid. for more information. 

Since SYKES Asia Inc. is now part of Sitel group (the “Company”, “Sitel Group”), your application will be considered for a position in both Sykes Asia, Inc. and Sitel Philippines Corporation. Your personal information will be collected, processed and shared within the Sitel Group community to assess and determine how well your employment application fits the position you have applied for or any employment opportunity within the Sitel Group.  

By submitting your application, you confirm and consent to Sitel Group’s (i) collecting, processing and updating your personal data in connection with your employment application and the provision of services through the Sykes e-Recruitment (e-Rec) portal; (ii) publishing your personal data via the Company’s recruitment portals (iii) transferring of your personal data to Sitel Group’s affiliates, vendors and third parties in accordance with existing laws and regulations. You also give your consent to Sitel Group to verify the information you have provided relative to your application.  

You attest that the personal information you provide is accurate, true, complete, not misleading and that in particular you hold all academic and professional qualifications stated in your application. 

You also confirm and consent to receiving alerts and notices from Sitel Group regarding important events, deadlines and schedules, HR announcements and other matters of interest related to your work application and possible employment with the Sitel Group. 

Additional information about Sitel Group Personal Data collection and use practices related to Recruitment can be found at https://www.sykes.com/privacy-policy/asia-pacific-recruitment-privacy-policy/ and https://www.sitel.com/legal-notice/. Sitel Group is committed to ensuring the confidentiality of your personal data consistent with applicable data privacy and security laws.