Identity and Access Management (Security Engineer)

Industry Category	Computer / Information Technology	Position	IT-Hardware
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Taguig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Qualifications:

• Graduate or Post Graduate Degree related to IT or Information Security

• 3+ years experience in IT Security and Access Management

• Certifications and trainings related to Microsoft Identity Manager and/or M365 Identity and Access Management

• Must have fundamental understanding of IT Architectures, Cloud, and Security Technologies

Key Accountabilities:

• Technical Capability. Works within a team as an established security specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.

• Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the service.

• Technical Capability. Works within a team as a noted expert with a wide range of systems or in-depth product knowledge without supervision helping to define and implement technical best practice. Ensures effective planning and implementation of creative and innovative service changes.

• Process. Contributes to the definition of operational processes, (both internal and external) and dealing with customer escalated problems.

• Service Level. Manages systems within SLA, proposing, defining improvements and implementing changes to meet service level requirements. Monitors performance through statistical reporting and analysis.

• Project Work. Leads technical implementation of medium infrastructures and technical designs including producing cost and timescale estimates and identifying risks. On larger projects works within a technical framework of the Project to meet customer requirements.

• Customer Relations. Establishes working relationships with the customer and relevant operational units, at the appropriate technical and/or management level, to understand the requirements of the customer’s business in order to deliver and enhance the service.

• Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve more complex problems and escalations. Engages with third parties to jointly resolve in-depth product issues where necessary. Proactively analyzes information and trends, proposing action to resolve problems, maintain and enhance service.

• Team Working. Takes a technical lead, promoting knowledge sharing and development of other team members both inside and outside of the group. Stands in for the team manager as necessary.

• Business Awareness. Proactively contributes both technically and commercially to identify and win new business. Understands the requirements of the customer’s business, the scope of the contract and knows how issues impact the delivery of service.

• Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability.

KPI's:

• Feedback from customers, Project Manager, Service Lines etc.

• Proven track record working with product authority and external vendor support teams.

• Proven track record of problem resolutions.

• Successful solution designs implemented.

• Evidence of sharing and re-use of knowledge.

• Successful definition, implementation and conformance to processes.

• Service level requirements met.

• Response and resolution to escalated issues in a timely manner.

• Problem ownership demonstrated.

• Meets project deadlines and costs within own scope of responsibility.

• Successful track record of leading small projects.

• Successful track record of working with third parties.

• Contribution to product forums and working parties.

Additional Information

FujitsuFujitsu is the no. 1 IT company in Japan. It is one of the world's largest providers of full range technology products, solutions and services.In the Philippines, Fujitsu offers a complete one-stop-shop for ICT solutions and services from design to implementations of ICT solutions, software development, maintenance, support and shared services.WeServ Systems International, Inc.WeServ Systems International, Inc. is Fujitsu's Global Delivery Center in the Philippines. As a Fujitsu company, WeServ works as a trusted partner to Fujitsu customers, providing reliable application and technology services to support the business needs.Your future in FujitsuIn Fujitsu, we select the best Philippine IT talents and develop them as experts in world-class IT Infrastructure, Application Development, Systems and Web Administration, Service Desks Support and Client Coordination.Fujitsu built these perks and benefits just for you because at this tough time, we care for you. • HMO Benefit  and Doctor’s Teleconsult• Loyalty Long Service Award• Medical Reimbursement• Technical and Soft Skills Training• Vacation Leave• Sick Leave• Paid Maternity/Paternity Leave• Marriage Leave• National Emergency Leave• Annual Performance Bonus – (Management prerogative)• Retirement Plan Benefit• Group Life Insurance• Workplace Subsidy Allowance• Company Covid-19 Vaccination Program for employees and 4 dependents• Special Interest Group• Employee’s Wellbeing Program• Corporate Social Responsibility Activities• Leadership Program• Opportunity to Work AbroadLet us shape your world together!