Change Communications Specialist

ROLE: Internal Communications Specialist

PROJECT NAME: Project Ark Communications and Change Management

DURATION: 1 year

SCOPE OF WORK:

An Internal Communications Specialist shall perform the following tasks:

Work with multiple team members to recommend, develop, and implement communication strategies developing project/program collateral that builds process awareness, provides information, and creates curiosity, and competence for the programs and initiatives and is aligned to the specific change management activities.Develop and support targeted communication plans that increases awareness and engagement of impacted internal and external stakeholders.Identify and develop a toolkit for each campaign to be used by internal stakeholders as they leverage the content.Plan, write and edit contents for communications materials, such as artcard, flyers, teasers, bulletins graphic contents, layout themes and other visual assets and video presentationsInterpret opinion and conduct research to create sharp, innovative and appropriate messaging and communications strategies and incorporate visual elements into change management activitiesLead and facilitate Communications meetings to identify opportunities, coordinate communication logistics and maintain best communications practice.Lead the project team to develop stakeholder/employee outreach and engagement efforts to create awareness, understanding, and buy-in reinforcing the achievement of business outcomes.Collaborates with key departments to ensure alignment and accuracy of messages geared towards internal releasesSupports the planning, coordination and execution of internal events such as process roll-outs, town halls, organizing small meetings to cascade communication goals as appropriate.Maintain the appropriate usage of branding and identity on all communications disseminatedImplements metrics reports to measure effectiveness of internal communication channels and measures internal communications with the goal of continuously improving internal communications strategy to reach and engage employees.

EDUCATION / EXPERIENCE REQUIRED

Graduate of BS Development Communication, Mass Communication, Journalism, Sociology or other related coursesWith at least one year experience in project communicationExcellent written and verbal communication skills                                           Good interpersonal and people management skillsDemonstrated ability to effectively use multiple formats or channels to deliver communications.Demonstrated ability to create a communication strategy for programs and projectsDemonstrated understanding and application of integrated organizational change management methodology.Familiarity with desktop publishing software and web-based application development, Design packages (coral draw, adobe illustrator Photoshop & various image editors.Intermediate to advanced proficiency in MS Office (Excel, Word, PowerPoint). Advanced MS Office skills preferred.

Job Segment: Change Management, Communications, Branding, Application Developer, Management, Marketing, Technology, Research

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MANILA WATER is an internationally acclaimed example of a successful Public-Private Partnership (PPP) and is recognized as among the world’s best in water efficiency. As the private concessionaire of the Metropolitan Waterworks and  Sewerage Systems (MWSS), MANILA WATER provides quality water and wastewater services to over 6.2 million people from 23 cities and municipalities of eastern Metro Manila and Rizal Province. Going beyond the borders of Manila’s East Zone, MANILA WATER now operates in Cebu, Clark, Laguna, Boracay, and Vietnam, bringing its expertise and experience to the rest of the country and the world. This Ayala-led company has set the industry standard not only in its water and wastewater services, but also in labor quality, productivity and community relations. It is the first Philippine Company to win the prestigious Asian Human Capital Award. The award, presented by the government of Singapore, recognizes companies for their innovative and impactful human resource practices. MANILA WATER has also been inducted in the Department of Trade and Industry's (DTI) 2010 Pro-Active Achievement “Hall of Fame” Awards.