Site Reliability Engineer

Industry Category	Computer / Information Technology	Position	IT-Software
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

We are recruiting for a Site Reliability Engineers who will be part of our SRE function within the Platform Operations Team.  This is a new team of engineers who will work alongside English Technologies existing Platform Support and Engineering teams.

The role will be responsible for support and design aspects of the English Engineers ecosystem (Platforms, Applications, Services and Websites). Responsibility for creating and maintaining software and processes that ensure the reliability and availability of the English digital platforms/websites and their software delivery pipelines.

Why should you join Cambridge?

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.

When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.

What can we offer you?

In this role, you will collaborate with colleagues across different areas of the business and branches. It is an opportunity that will enable you to widen your horizon by learning from other cultures.

The role is pivotal to the success of our team in helping the organisation attract and retain talent and managing the company's cost base. There are no limits to the opportunities afforded to learn best practices in this field, work with new and exciting technologies, and collaborate with highly talented people.

On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.

What will you do in this role?

The Site Reliability Engineer will join a new SRE function within the Platform Operations Team working alongside existing Platform Support and Engineering teams.

The role will be responsible for support and design aspects of the English Engineers ecosystem (Platforms, Applications, Services and Websites). Responsibility for creating and maintaining software and processes that ensure the reliability and availability of the English digital platforms/websites and their software delivery pipelines.

The Principal Accountabilities are:

Working closely with the Solutions Architect, development and QA teams using core SRE and DevOps principles to build and maintain pipelines that focus on rapid software delivery and site reliability automate as many processes as possible and creating tools to enable rapid provisioning of resources (including environments) by all teams.Use automation and monitoring tools to improve site reliability, supporting the development teams in resolving issues, and provide particular troubleshooting expertise in infrastructure, networking and tiered application design whilst acting as a point of expertise for cloud services, especially AWS PaaS.Working closely with the Architects and Tech leads to help shape future direction for infrastructural and engineering aspects of the English platforms, taking responsibility for communicating and implementing that longer-term strategy across relevant technology teams within the Manila office.Participate on an on-call rota to provide out of hours support when required.Keep a close involvement with ongoing developments within the DevOps / SRE community and continually look to bring improvements into our working practices. 

What makes you the ideal candidate for this position?

You would be an ideal candidate if you have 3+ years of experience with AWS Cloud Engineering, Architecture or Infrastructure and with a minimum of 3 years proven experience in a systems admin or dev-ops blended role.

Ideally you will have experience with a DevOps delivery model for infrastructure, applications and configuration, as well as implementing technologies such as: Infrastructure as Code – e.g. Terraform and CDK, Continuous Integration/Delivery/Deployment e.g. Github Actions & BitBucket Pipelines, and Containerization/Orchestration e.g. Any experience with Kubernetes & Docker would also be highly regarded.

In addition to the above you will ideally have: -

Expertise in central logging systems such as ELK/EFK (Elasticsearch, logstash/fluentD, Kibana), monitoring tools like New Relic, Data Dog, Grafana, alert Manager, Pagerduty, and site24x7 as well as experience in troubleshooting cloud environments – finding and fixing critical production issuesA deep knowledge of cloud computing infrastructure, especially using Amazon Web Services (Fargate, Route53, Cloudwatch, API gateway, Lamdba, AWS CodePipeline/CloudFormation, DynamoDB, Networking etc)A breadth of expertise across relevant technologies including: Elasticsearch, MySQL, PostgreSQL, Java, Node.js, Git/GitHub & Confluent/KafkaExcellent troubleshooting, debugging, communication and documentation skillsExperience of working within an Agile product development environment.Working globally across different cultures

We help millions of people worldwide to open opportunities and unlock their potential.We are a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We’re driven by a simple mission – to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. And that’s why every year we give millions of people the support they need to unlock their potential.From teachers and learners to researchers and academics, we help to build confidence and enable success in more than 170 countries around the world. We give people the opportunity to show what they’ve learnt, we spread knowledge, spark enquiry, and aid understanding.We can achieve this because we are a united, vibrant, and respectful global community of empowered people. A community that embraces change, and continuously focuses on meeting our customers’ needs. One that is flexible, by default. One that gives everyone the support they need to be bold and take ownership. And by collaborating, and carefully listening to our customers and to each other, we’ll keep moving forward, keep innovating, and keep finding better ways of doing things.#WeAreCambridge #PursuingPotentialOfficial Company Websitehttps://www.cambridge.org/Facebook Accounts• Global - https://www.facebook.com/CambPressAssess• Manila - https://www.facebook.com/Cambridge.Manila.PHInstagram Accounts• Global - https://www.instagram.com/CambPressAssess• Manila - https://www.instagram.com/cambridge.manila/