IT SUPPORT (Software/Hardware)

Increase the font size  Reduce the font size 2022-09-27 IP Location 菲律宾 152
Industry Category Computer / Information Technology Position IT-Hardware
Recruitment Department Number Of Recruits several
Work Location All Cities Nature Of Work Full Time
Gender Requirements Male Marriage Requirement No marital status restrictions
Education Level College Diploma Work Experience No work experience restrictions
Age Requirement Above 18 years old Salary Package Negotiable
Updated Date 2022-09-27 Valid Until Long-term validity
Job Description

1. Install and configure computer hardware operating systems and software applications

2. Identifying hardware and software solutions

3. Monitor and maintain computer systems and networks

4. Troubleshoot system and network problems, diagnosing and solving hardware or software faults

5. Replacing or repairing the necessary parts

6. Provide support, including procedural documentation and relevant reports

7. Following diagrams and written instructions to repair a fault or set up a system

8. Support the roll-out of new applications

9. Set up new user's accounts and profiles and deal with password issues

10. Test and evaluate new technology

11. Conduct electrical safety checks on computer equipment

12. Resolving network issues

13.Testing and evaluating new technologies

14. Installing and configuring computer hardware, software, systems, networks, printers, and scanner

15.Ability to integrate a variety of data sources and databases into single system

16. Setting up accounts for new users repairing and replacing equipment as necessary

17. Responding in timely manner to service issues and requests

QUALIFICATIONS

  1. Degree in Computer Science or Information Technology

  2. Certification in Microsoft, Linux, or Cisco is advantageous

  3. Prior experience in tech support, desktop support, or a similar role

4. Proficiency in Windows/Linux/Mac OS

  5. Experience with remote desktop applications and help desk software

  6. Knowledgeable with cloud base server

  7. Knowledgeable in web and desktop based programming

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