Desktop Management Engineer - with experience in SCCM - 2 Headcounts

• Overall responsibility for the management of the desktop environment.

• Management of Microsoft SCCM infrastructure.

• Managing desktop build process and images.

• Responsible for successful deployment and upgrades of desktops.

• Application packaging and deployment life cycle.

• Ensure proper patch management processes are being followed and all desktops are patched on a regular basis.

• Management of APP-V infrastructure.

• Management of UEV infrastructure and configurations.

• Management of group policy settings and distribution.

• Utilize automation and scripting to provide efficient methods of managing the desktop estate.

• Act as the escalation point for all desktop related issues.

• Troubleshooting and resolution of application issues.

• Perform root cause analysis for issues involving the desktop environment.

• Perform malware investigations and deep dives.

• Create and maintain print queues and help manage the companies tap to print solutions

• Participation in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.

• Management and maintenance of cloud hosted desktop solutions

• Management and monitoring of the company's remote access desktop solutions

• Management and monitoring of internally hosted Citrix Farm including publishing and admin of Citrix hosted applications

Requirements:

• At least 4 years experience of Windows desktop operating systems.

• Active Directory, Group Policies, Folder Redirection.

• SCCM – application lifecycle management, software updates, reporting. client health management

• Operating system deployment w/ Microsoft Deployment Toolkit integration. Knowledge of task sequence methodologies.

• App-V 5.0 and MSI packaging.

• User Experience Virtualization (UEV)/MDT/MDOP

• PowerShell scripting.

• Knowledge and experience with Antivirus, Spyware and Firewall applications.

• In depth knowledge of Desktop and laptop hardware.

• In depth knowledge of TCP/IP, DNS and Internetworking Technology.

• Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Knowledge of various Operating systems (e.g. Windows, Linux, Apple)

• Experience with administration of Citrix XenApp and XenDesktop

• Knowledge of Cloud hosting technologies and solutions such as Amazon Workspaces, Appstream and Azure.

Direct/regular/permanent employment with the client

Hybrid Work Set Up - 3 days onsite and 2 days offsite

Location: BGC, Taguig

Shift rota basis.

After hours on call support.

Bank holidays.

Occasional afterhours and weekend work as needed.