Systems Analyst will be responsible for handling Adobe Experience Cloud operations including data integrations and journey building in Adobe Journey Optimizer. The Systems Analyst must be comfortable analyzing the key causes of data and process issues, drive solutions for these issues and communicate them to the internal team. Candidates will be adept at learning new technologies. You will help integrate new marketing tools with systems like SMS, Drift, Workato, Marketo, and Salesforce to enable marketers to run marketing campaigns at scale. The ideal candidate has a technical mindset and is comfortable with working with new systems.Key Duties and Responsibilities Build and support end to end customer journey experiences based on requirements from stakeholders.Be "hands on" with technologies to design, build, test, deploy, admin and monitor solutions to achieve desired business outcomes while applying best practices. (Technologies include Marketo, Salesforce, Zapier, Adobe Journey Optimizer.)Help drive major campaign efforts by automating data flows and workflows.Build and develop database and API integration connectors leveraging JSON, SQL.Provide technical support and maintenance for Marketing programs. Work closely with relevant teams (Sales, Business Services, internal Marketing, IT) to ensure cross systems integrations.Support and expand marketing capabilities by integrating technologies like Drift, Chili Piper, CDP, and Workato.Establish and maintain documentation and training materials for projects; provide general and specialized training/enablement to new and existing users.Support and troubleshoot data issues as needed Desired Skills and Qualifications2-3 years of experience in an Enterprise Applications or Marketing Technology role.SQL and Database development experienceAdvanced knowledge of MS ExcelETL job creation and maintenance experienceAbility to document business requirements into specifications using various tools including Word, Lucidchart, Visio, etc.Proven track record of managing multiple projects with tight deadlinesHigh emotional intelligence with the ability to continuously problem solve across diverse subject matters with high client and team visibility, able to adapt quickly and appropriately to pressureStrong writing, presentation, and analytical skills. Able to relate results to client/project business objectivesAn eye for quality and exceptional attention to detailAble to work independently and with minimal supervisionNaturally inquisitive and committed to continuous learning and improvementMust be able to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables Education:BA/BS or equivalent experience in Computer Science, MIS, IT Preferred QualificationsHTML/Javascript and can prove itAdobe Campaign, Adobe Experience CloudSalesforce Engineering (Apex and API) experience.Experience deploying, analyzing, and iterating on complex API integrations CDP/AEP development experience
RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows.RingCentral is the largest and fastest-growing pure-play provider in this space, market capitalization of over $18 billion and we are very excited to have surpassed our previous goal of a $1 billion annual revenue run-rate ahead of schedule.· Craig Hallum: “Predictably Exceptional Results – We’ve Come To Expect Nothing Less.”· Deutsche Bank: “Executing like a Well-Oiled Machine.”· Jeffries: “Firing On All Cylinders.”· Northland: “As UCaaS Market Evolves, RNG Excels”RingCentral is headquartered in Belmont, California, and has offices around the world.RingCentral is an equal opportunity employer that is committed to workplace diversity.Data PrivacyRingCentral is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy policy at https://acquirebpo.com/au/privacy-policy/.Disclaimer: RingCentral, Inc. is a US based company engaged as a global provider of cloud unified communications and collaboration solutions. It is operating in the Philippines with its off-shore partner Acquire Asia Pacific Philippines, Inc. Under Philippine regulatory laws, all RingCentral assigned employees are considered as employees of Acquire Asia Pacific Philippines, Inc.
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