Job Requirements:Computer proficiency especially in MS Office programs, internet or web-based programs and various social media platformsExpert knowledge of social media channels, including Facebook, Twitter, Instagram, Pinterest, YouTube, and linkedInStrong research and analytical skillsAbility to perform work with minimal supervisionExcellent oral and written skillsJob ResponsiblitiesBusiness Intelligence Monitors and moderates the client's social media platforms to remove spam content and find/engage/equalize influencers.Research/Business Intelligence Uses various programs/tools (i.e. Sprout Social, Cisco, Cyngus, Hootsuite and AppDev Tool) that is geared towards social media maintenance.Research/Business Intelligence Utilizes various social media platforms to ensure and oversee the online presence of client/s. • Social Media platform mgnt. • Shared posts/tweets • Researched informationMarketing Communications Creates short articles/copies, slogans, and taglines to promote and catch the attention of the client and/or it's target audience.Marketing Communications Produces art, graphic, and copy materials by shooting, capturing, and/or editing designs/visuals for projects.Project Design and Implementation Supports the implementation team to ensure management of projects start-ups and completion of team assignments and provides advice for both clients, if necessary.Personal Excellence Ensures that project development timelines is being met and compliance with client's requirementsPersonal Excellence Responds to clients' concerns, ensuring that their queries are timely addressed adequately and escalates project-related issues/concerns to immediate superior for discussion/resolution, as the need arises.Inspiro/ ClientsPersonal Excellence Keeps his/her expertise vital by constantly learning, developing skills, and contributing to the advancement of his/her field, profession and disciplines.Inspiro/ ClientsPersonal Excellence Ensures that clients are given quality service on a regular basis. • Record of action Inspiro/ Clients Personal Excellence Looks for better ways and best practices of getting work done and recommends project or initiatives to help the team. • Process Improvement proposals Engage Team/Clients Personal Excellence Demonstrates trust, excellence, accountability, malasakit toward others and work,meritocracy, and respect. • Record of action (if any) Engage Team/Clients Work Management Coordinates with external organizational units on different matters including payment processing and documentation, execution of various materials. • Minutes of the meeting Engage Team/Clients Work Management Coordinates with various groups for development, planning and implementation of activities and projects. • Record of action • Status Report • Minutes of the Meeting Inspiro/ Clients Work Management Assists in the transition of Social Media projects to clients. • Minutes of the meeting • Transitioned process flow • documentation Inspiro/ Clients Work Management Answers queries from colleagues regarding social media or products/services being offered. • Phone/Email communicationProvides regular updates and feedback to immediate superior on the status of on-going projects to ensure that needs are addressed.Data Collection and Analysis Generates and gathers various data and analyzes it as may be needed and requested by different unitsReport Generation Prepares, corresponds and generates reports for internal and or external clients in a timely manner.Communication Provides accurate word-processing support by composing a variety of documents (memos, articles, letters, and other related materials).Communication Communicates ideas clearly and articulately in all types of presentation to ensures that the point or idea is well expressed and understood in any situation may it be for internal or external client.Inspiro/ ClientsCommunication Provides accurate word-processing support by composing a variety of documents (memos, articles, letters, and other related materials).
Inspiro is a pioneering leader in global customer experience management. We blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries.Visit our website: www.inspiro.com
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