Admin Specialist - Technical Support

JOB SUMMARY

The primary purpose of this position is to all offices and branch are ready to serve by performing wide-range of technical repairs and maintenance. The required duties may include troubleshooting, hardware and software installation, repair and installation of office equipment and communication tools and related work.

ORGANIZATIonAL REPORTING

The Admin Specialist - Technical Tools is directly reporting to the Admin Manager.

SPECIFIC DUTIES AND RESPONSIBILITIES

1.     Ensure all offices and branches are ready to serve and safe and secured.

2.     Accountable in installation and maintenance of company, offices and all branches of technical tools; hardware and software.

3.     Ensure that all technical tools, support and related request and issues are properly address and resolved.

4.     Ensure all offices and branches are connected to the internet.

5.     Accountable for maintaning a harmonious relationship with teammates and other departments based on core values.

6.     Ensures that all advances are liquidated as per company standards.

7.     Must attend engagement activities, such as:

-       Company-wide events

-       Meetings

-       Team Huddles

-       Monthly townhall

-       Engagement activities

-       Teambuilding events

8.     Adheres to CVM Pawnshop and Money Changer Corp. Code Of Behavior, memos and standard operating procedures.

9.     Promotes and model CVM Pawnshop and Money Changer Corp. core values in every action.

10.  Performs other duties and responsibilities that may be assigned from time to time by the immediate superior.

JOB SPECIFICATION

A.    Education

-       Bachelor’s degree in Management Information or Computer Information or related field or equivalent experience.

B.    Experience

-       Minimum of 1 year experience in the field of Information Technology business industry.

C.    Skills Requirements

-       Basic knowledge with Microsoft Programs Word, PowerPoint and Excel.

-       CCTV Camera’s, CCTV DVR and computer troubleshooting.

-       Excellent oral and written communication skills.

D.    Attitude / Habit Requirements

-       Hardworking, dependable and people oriented

-       Self-starter with a high level of motivation

-       Can deliver result even under pressure

-       Honest and trustworthy

-       Must be cheerful and highly energetic

-       Must display indicators of CVMP Core Values