The Events Project Coordinator is a key contributor to meeting and event planning department and will on multiple (simultaneous) programs. The successful candidate will with one of our US client in meeting and events industry.
Responsibilities:
Maintains collaborative and positive working relatio
nships with all peers Works closely with Project Managers to grow and develop their skill setsWorks with the team to respond to project requests in a timely efficient manner Create, maintain, and docu
ment client specific processes and templatesQuality co
ntrol of outgoing project communications, print/digital projects website managementEnsure that meeting/events progress seamlessly by following established procedures, collaborating with colleagues, and ensuring accuracy Proactively respond to daily customer service email correspo
ndence with domestic internatio
nal delegates; managing event specific email inboxes and addressing co
ncerns related to registration processesSupport on-site registration , printing of badges, and supporting Project Managers in various event related tasksGenerate and prepare registration reportsProduce regular hotel pickup reports for all co
ntracted hotelsKeep track of all deadlines associated with dro
pping rooms, adjusting pattern, assigning upgrades, and submitting any needed updates to hotel.Auditing hotel rooming list vs event attendee databa
seSubmitting venue commission reports/invoices
Requirements:
Bachelor's degree graduate with 1-2 of experience in customer service, administrative , project management1 - 2 experience in the hospitality/events industry Process driven, achieve project goals effectively and efficiency with accountabilityEnsure positive customer experience at every step of the customer journeyProficient in Microsoft Office Suite (PowerPoint and ExcelStrong understanding of meeting technologies (Cvent, Mobile Apps)Excellent communication skills both written and verbalWilling to on a Fixed Night Shift scheduleAmenable to in an indefinite from home arrangementWilling to in Alabang, Muntinlupa o
nce WIO resumes.
Personiv is a trusted outsourcing provider with a 30-year track record of innovating solutions. Our goal is to provide an adaptive talent workforce to amplify team productivity. From repetitive tasks to specialized skills, Personiv productivity professionals boost efficiency and profitability for the companies we serve.MissionTo build partnerships with companies who want cost-effective solutions to improve productivity and profitability.VisionWe believe talent is the solution to all business challenges and on-demand access to talent is the ultimate competitive advantage for businesses who need the flexibility, efficiencies and scale outsourcing provides.What Makes Us, UsEfficiency - Efficiency is ultimately what we deliver to clients both in terms of the ease with which we help companies leverage our outsource services and the cost-savings they get because of it. Quality - For us, quality begins and ends with our people. We work to recruit and retain best talent so that we can deliver top-notch solutions for our clients, and our ability to consistently deliver high-quality work in both core and new lines of business. Ingenuity - One of our greatest strengths is our ability to evolve and adapt to capitalize on new opportunities. We embrace change, explore possibilities, and never close the door on an idea or line of business without first understanding how it can impact our business and long-term vision for success. Pride - We take pride in our people and they take pride in us as a company. Ultimately, we work at the discretion of our clients, but take great satisfaction in the opportunities and environment we provide to our employees. We are passionate not only for our work but also for the culture and success of Personiv as a company. Service - One of the key differentiators for us at Personiv is our flexibility and versatility. By working with our clients, to create custom solutions for their business, we not only help them address their current challenges, but also lay the foundation for a long-term relationship. Confidence - With over 30 years of experience in the BPO space, we have an extensive history of working with our clients to help them meet the evolving needs and requirements of their business. Buukt from this rich history is the belief that we can find and deliver the specific talent companies need, regardless of industry.