IT Engineer

Industry Category	Computer / Information Technology	Position	IT-Hardware
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	College Diploma	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Odfjell Drilling (now Odfjell Technology) is currently in need of an IT engineer who will provide IT support to all of our offices globally.

WE ARE LOOKING FOR SOMEONE WHO HAS:

Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology or equivalent;At least three (3) years of working experience in the related field is required for this position;Experience in Shared Services and Multicultural Environment is an advantage;Strong customer service, problem solving and collaboration abilities;Willing to work in 24/7 operations.

IT COMPETENCIES YOU'LL BRING:

In-depth knowledge in Windows Server 2003/2008/2012/2012 R2, Active Directory, GPOs, DNS, DHCP, TCP/IP, SMTP, File and Print Server;Advances knowledge in Windows Operating Systems (Windows 7/10) and MS Office 2016/2013/2010/2007 (Word, Excel, Outlook, Powerpoint, Visio);Experience in troubleshooting hardware, software, and network issues on Windows workstations and laptops;Knowledge in Exchange Server 2007/2010/2013, Lync Server, Citrix Environment, and Engineering Applications (Autodesk Applications, Microstation, Solidworks, Orcaflex, MathCad and Proarc);Has the ability to work independently as well as in cross functional team;Structured, accurate, systematic and committed to deliver within deadline;Ability to take initiative and make recommending decisions;Has excellent communication skills

YOUR MISSION

General IT and Desktop SupportAct as a point of contact for phone calls, chat, helpdesk portal and emails from users regarding IT issues and queries;Responsible for administration and internal support of the Company's PCs, printers, servers, and related equipment;Logs and tracks incident/service requests from identification through resolution. documents resolutions and update knowledge database;Troubleshoot, diagnose and resolve technical issues surrounding Windows Operating System, Citrix Environment, MS Office products, E-mails, internet connections, TCI/IP configuration and printers;Provide remote desktop support and perform other activities based on SOPs;Administer and provide User account provisioning.Asset ManagementPerform PC maintenancem upgrades and configurations;Runs diagnostic programs, isolates problem, determines and implements solution;Participate and coordinate implementation of new IT infrastructure.IT and Security AwarenessProvide training and technical support for users with varying levels of IT knowledge or competence;Report IT security threats and incidents to IT Head Office, and ensure that knowledge about threats and incidents are shared with all within IT;Act in accordance with the expectation that being in an IT department requires extra awareness to IT Security threats, e.g., phishing emails, CEO scams, ransomware and other digital attacks;Comply to Odfjell Drilling procedures within security and IT security, including internal IT guidelines.Perform other related tasks that may be required from time to time.

Odfjell Technology Philippines, formerly Odfjell Drilling Philippines provides Global Business services in the fields of Finance, Human Resources, Supply Chain, Information Technology as well as technical services to all business units of Odfjell Drilling and Odfjell Technology which employs almost 3,000 employees in over 20 countries. Odfjell Technology Ltd is a people company that combines 50 years of industry experience with the technology of tomorrow. With Headquarters in UK, we are an integrated supplier of offshore operations, well services technology and engineering solutions, delivering safe, efficient, and sustainable operations, reducing time, cost, and carbon emissions. Our Core Values Odfjell Technology has identified five core corporate values that help define and instruct our business. Committed - We will develop committed and motivated employees who will focus on providing customer satisfaction at the same time as achieving our company’s goals.Safety conscious - We will operate in such a manner that our employees, partners, customers and owners can be assured that safety is at the centre of all we undertake.Creative - We will be forward-looking and creative in finding new ways of handling challenges that result in safer and more effective solutions.Competent - We will deliver products and services of the highest quality by providing state-of-the-art management systems and highly qualified personnel.Result oriented - We will focus on financial discipline by being competitive and by delivering superlative results to our owners and customers.These shared values form the foundation of the company – allowing us to grow, meet fresh challenges, continually develop technology, and work with new people in a manner that supports our culture, objectives and high organisational standards.