Communications Supervisor

Industry Category	Arts / Media / Communications	Position	Public Relations
Recruitment Department		Number Of Recruits	several
Work Location	All Cities	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

Responsibilities:

As a Communications Supervisor, you will help build and strengthen the Sitel Group® brand as an employer of choice through consistent messaging and strategy using our external and internal communication channels. You will collaborate with stakeholders to achieve communication objectives and programs designed to strategically position Sitel Group across multiple audiences.

You will lead the telling our brand story and convince current and future associates that Sitel Group® is the right career destination for top talents. 

Plan and execute local strategies promoting our Employer Brand and Employee Value Proposition through effective story-telling and campaign strategies aligned with Global Marketing, Talent Acquisition and Social Media HubDevelop, execute and manage an annual PR Plan and press releases calendar with a partner agency agencyManage e-reputation and work with the Employer Branding Manager on a strategy for monitoring and improving how Sitel Group is viewed online by current and potential employees.Collaborate with the Design Team to ensure all publication materials for internal and external communications meet the branding specifications of Sitel Group®Manage branding content on new and existing job platforms (Indeed, Glassdoor, etc.) and career website

Qualifications:

3+ years prior experience working in a marketing or communications roleExcellent organizational and project management skills and ability to juggle multiple tasks simultaneously, consistently delivering high-quality results.Superior written and verbal communications skillsGreat attention to detail and experience with copy editing and proofreadingMust be able to think analytically and strategically

Sitel is an equal opportunity employer that values diversity and inclusion. We do not discriminate on the basis of race/origin, religion, color, gender, sexual orientation, marital status, veteran status or disability status.

As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 56,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation.