Training Manager (BPO)

Industry Category	Education / Training	Position	Training & Dev
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	50000-80000 PHP / Monthly
Updated Date	2022-09-27	Valid Until	Long-term validity

Qualifications:

Bachelors degree/ College GraduateA minimum of 2 to 3 years and above Training Manager/Supervisor experience in a BPO company.Excellent written, verbal and interpersonal communication skills.Superb track record in developing and executing successful training programs.Critical thinker with innovative problem solving skills.Highly computer literate with proficiency in MS Office and related business and communication tools.Familiar with traditional and modern training processes.Fantastic organizational and time management skills.Strategic and creative mindset.Meticulous attention to detail.Willing to work on site in Ortigas Pasig

Duties and Responsibilities:

Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.Develop individualized and group training programs that address specific business needs.Develop training manuals that target tangible results.Implement effective and purposeful training methods.Effectively manage the training budget.evaluate organizational performance to ensure that training is meeting business needs and improving performance.Assess employees’ skills, performance and productivity to identify areas of improvement.Drive brand values and philosophy through all training and development activities.Effectively communicate with team members, trainers and management.Create a curriculum to facilitate strategic training based on the organizations goals.Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.Manage the technologies and technical personnel required to develop, manage and deliver training.Keep abreast of training trends, developments and best practices.

Powering Growth.Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it.Bring us your disruptive start-up, and we will bring you the people, the framework, the mindset, and track record to power your growth. Grow with Enshored. We achieve this is by living and working to a unique set of values that guide us and help define who we are:• Grit. We never give up. We don’t always know the answer, but we don’t give up until we crack it. Sticking at it makes us stronger• Curiosity. We want to know you, what makes you tick and what it will take to help you grow• Learning. Learning is the key to mobility, growth and transformation. It’s a commitment. We’re committed• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don’t want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go round• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt• Integrity. Integrity is standing up for what we believe is right and living by our highest values.Our philosophy leads us to invest in the best people we can find, and working side by side we help them build the career paths they deserve. SpecialtiesBusiness Process Outsourcing, Digital Customer Service, Content Moderation, Sales and Marketing, Back Office SupportWebsitehttp://www.enshored.com IndustryOutsourcing/OffshoringFounded2014