Senior Training Specialist - ERP/Accounting background (Day Shift)

Industry Category	Education / Training	Position	Training & Dev
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Bachelor's Degree	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Valid for a long time

Company Overview

With more than 420,000 customers, and with deployments across a wide variety of industries in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. For more information about Oracle (NYSE:ORCL), visit oracle.com.

Group Overview

Oracle's acquisition of NetSuite in November 2016 brought together the reach of NetSuite's cloud ERP solutions for small to midsize businesses with the breadth and depth of Oracle's enterprise-grade cloud solutions for the back and front office. In 1998, NetSuite pioneered the Cloud Computing revolution, establishing the world’s first company dedicated to delivering business applications over the Internet. Today, NetSuite provides a suite of cloud-based financials / Enterprise Resource Planning (ERP) and omnichannel commerce software that runs the business of more than 40,000 companies, organizations, and subsidiaries in more than 100 countries.

Why Oracle NetSuite?

Are you motivated to launch your career in a high energy, competitive environment with a leading technology company? Let’s have a conversation about how you can make an immediate impact. To start, you will be surrounded by smart, innovative, caring people who are invested in our customers and the community. If you’re looking to share your unique perspective and ideas at a collaborative table and help equip all types of businesses achieve their visions, check us out.

Education Services: Req# – Education Consultant – Direct Delivery

Summary:

NetSuite Education Services provides comprehensive instructional programs to ensure our customers, partners and employees have the knowledge to achieve the highest level of success.

The Education Consultant plays a critical role in achieving this objective. They work collaboratively with customers to help them build product knowledge, increase user adoption and achieve ROI. They do this by designing and delivering high-quality, process-based tailored training that promotes NetSuite best practices. This Education Consultant role will focus primarily on direct customers but may also deliver training to Partners.

The Education Consultant works in a high-energy and dynamic environment, delivering training to multiple customers in a variety of industries. This position is responsible for the delivery of instructor-led onsite and virtual end user training. 

The Education Consultant works in partnership with the professional services implementers to assess customer training needs, develop custom agendas and materials (written and elearning tutorials), and deliver quality training to ensure optimal user adoption. Education Consultants may deliver additional services such as Train the Trainer, Pre-UAT Training and Post Go Live Support Training.

Training project team members, administrators and developers is also an integral part of our charter and essential to customer success. Public courses are taught using standard materials and taught using a standard demo database. Dedicated sessions may be tailored to the need of the client and may be taught using the customer environment.

The ideal candidate possesses a passion for training, has excellent communication skills, can deliver instructor-led onsite and virtual-classroom sessions, can develop learning and reference materials, demonstrates excellent attention to detail, cares deeply about customer satisfaction, exhibits strong project management skills and embraces change.

All Education Consultants will learn the basics of working with multiple industries and develop deeper expertise in specific verticals.

Responsibilities:

Understand the NetSuite application in all functional areas as they relate to customer learning requirementsLearn all relevant aspects of current and new product rollouts to ensure ongoing improvement of product knowledge, training and presentation skills, and technical knowledgeTake full ownership of multiple concurrent customer training projects. Interact with customer as needed for logistics, knowledge transfer and follow-up.Participate in customer training requirements definition and training scoping conversationsRecommend business best practices from a user adoption, training and business management perspectiveIncorporate learning industry best practices and techniques in daily engagementsApply expert knowledge of the NetSuite application to solve the customer business challengeDeliver live instructor led training sessions onsite at customer locationsDeliver virtual interactive online sessions and webinarsDeliver customer specific end user training based on their implementation project scopeDevelop customer specific end user training and reference materials (print and/or eLearning), leveraging NetSuite Universal Content Library assetsWork with NetSuite implementers to develop end user adoption strategies and training plans for customer implementation projectsAdhere to Education Services Delivery methods, processes, procedures, and policies in the development and delivery of training servicesParticipate in the development of new offerings and improvement to processes, providing feedback and suggestions to education program managementAct as a subject matter expert to mentor colleagues globally and to contribute to curriculum development

Qualifications/Skills:

Candidates for the Education Consultant role should have many of the following qualifications:

Minimum 2 years in the technology industry1+ years’ experience in a functional training role with emphasis on technology and business process training development, design, and deliveryStrong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiencesUnderstanding of common industry standards as related to ERP along with standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Sales Force Management, (Opportunity, Proposal, Sales Orders, Forecasting, Territory Management and Quotas), Inventory Management (Purchasing and Fulfillment) as well as support (Cases Management and Territory Management)Ideally, industry experience in one or more of our industry verticalsAbility to drive value with the customerExcellent time management skills, with the ability to juggle multiple demands and reprioritize as customer timelines shiftHighly adaptable and open to change so that one may best serve customers’ needsExcellent written and verbal English skills that can be applied to documentation development, curriculum review, delivery and communicationAmenable to work in Day shift hours, working from home until further notice 

Travel:

There is little travel required for this role as all the training is delivered remotely. At times there maybe travel required however this will be on a exceptional basis and will likely be less that 10% requirement if any.

Oracle is the world’s leading provider of business software. But you probably already knew that. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. What you might not know is that we are leading a cloud revolution. We’re using emerging technologies like AI, machine learning, and blockchain to solve critical real-world problems. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business—it’s helping governments, powering nonprofits, and giving billions of people the tools they need to outpace change and make a difference. Mission: To help people see data in new ways, discover insights, unlock endless possibilities. Future Creators We are creators, free-thinkers, and basically a bunch of problem-solvers who are eternally asking ‘what if..?.’ This anything-is-possible mindset is what sets us apart. It’s how we built the world’s first Autonomous Database and how we continue to pioneer new and exciting ways to help our customers. For more than four decades, Oracle has delivered innovation upon which entire industries have been built. But we’re not interested in looking back—we’ve got a razor sharp focus on the future. That’s why, each year, we invest billions of dollars into cutting-edge Research and Development. The result? Every day we are breaking new ground in the fastest moving industry on earth. Create the future with us: Explore careers at Oracle at www.oracle.com/careers Changing Lives All over the world, people’s lives are better because of the innovative thinking that happens right here at Oracle. Whether we’re using Oracle Cloud to reduce the impact from natural disasters or AI to connect cancer patients to life-saving clinical trials—we take pride in the knowledge that we’re making the world a better place. We’re also committed to changing lives by advancing education, protecting the planet, and giving back to our communities. In fact, each year Oracle donates millions of dollars to deserving charities worldwide and gives free tech education to more than 3.5 million young people. Meanwhile, our #OracleVolunteers clock up more than 189,000 hours supporting the causes close to their hearts. Learn more about corporate citizenship at oracl.info/L9lU50yycTg Career Growth How do you want to grow your career? Here, it’s entirely up to you. We give you the tools to discover your potential and the support to help you reach it. • Your manager can help you define your career goals and plan your development journey. • Oracle Learning Paths provides you with a personalized selection from our huge library of online learning resources. • You can add to your education and we will reimburse your tuition fees. • Internal Talent Advisors can connect you with opportunities throughout our entire global organization. Get essential career advice and hear from our employees on our Careers Blog: oracl.info/jD5h50yycUg Life at Oracle Oracle is filled with passionate people who lead fascinating lives—in and outside of work. Our range of benefits is designed to help you look after the people you care about and do more of what you love. Then there’s our amazing variety of unique locations. With over 600 to choose from, we’re sure you’ll be able to find your happy place. Our offices are full of open spaces, gyms, cafés, and game rooms—so your creativity will be flowing in no time. Diversity Innovation starts with inclusion here. We’re committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future. Groups like the Oracle Pride Employee Network and Oracle Women’s Leadership give a voice to our diverse communities and help us enhance the experience of each and every one of our people. Learn more diversity and inclusion at oracl.info/bE6N50yycWE