Technical Trainer

Industry Category	Education / Training	Position	Training & Dev
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Pasig	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	35000-40000 PHP / Monthly
Updated Date	2022-09-27	Valid Until	Long-term validity

The Responsibilities

Conduct the overall training for newly hired FTEs, including orientation sessions of company policies and procedures.Research on client products and services to improve training and offer solutions.Provide operational guidance. Train, coach, monitor, recognize, support, and promote discipline in any given situation.Administer needs analysis/skill gap assessment and conduct refresher training when necessary. Carry out a needs assessment and performance reviews to officers.Coordinate and collaborate with fellow coaches to ensure a seamless customer experience.

The Ideal Candidate

You display a passion for teaching. You come to work motivated, and you bring positive energy to the room.Public speaking is second nature. Not only are you passionate, but you walk the talk. You have excellent listening, negotiating, and presentation skills aligned to a strong customer service orientation.You are a team player. You can work while maintaining an engaging relationship with leaders, clients, internal and external stakeholders.You are a leader of the people. You can build a highly engaging work environment with individuals of different backgrounds.You are flexible. Should a change of tide arrive, you can ride each wave in a snap. Adaptability is never a new thing.

Education and Experience

Bachelor's/College degree2 years of experience working as a Trainer in a BPO settingWilling to work onsiteWilling to work on any shift

Powering Growth.Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it.Bring us your disruptive start-up, and we will bring you the people, the framework, the mindset, and track record to power your growth. Grow with Enshored. We achieve this is by living and working to a unique set of values that guide us and help define who we are:• Grit. We never give up. We don’t always know the answer, but we don’t give up until we crack it. Sticking at it makes us stronger• Curiosity. We want to know you, what makes you tick and what it will take to help you grow• Learning. Learning is the key to mobility, growth and transformation. It’s a commitment. We’re committed• Grace. The unconditional love for our fellow man. What is this world without love – merely a transactional scorecard of winners and losers. We don’t want to reinforce that operating system. We are driving a paradigm shift to an infinite mindset where we start from the knowledge that there is plenty to go round• Honesty & Sincerity. Being true to ourselves. Being honest, being open, trustworthy and truthful. Sincerity provides depth to honesty, as our honesty at times can even betray us, as we all hide behind our deep pain and hurt• Integrity. Integrity is standing up for what we believe is right and living by our highest values.Our philosophy leads us to invest in the best people we can find, and working side by side we help them build the career paths they deserve. SpecialtiesBusiness Process Outsourcing, Digital Customer Service, Content Moderation, Sales and Marketing, Back Office SupportWebsitehttp://www.enshored.com IndustryOutsourcing/OffshoringFounded2014