Guest Care Officer

Industry Category	Hotel / Restaurant	Position	Hotel / Tourism
Recruitment Department		Number Of Recruits	several
Work Location	Cagayan Rizal	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Valid for a long time

Guest Care Officer

The Guest Care Officer at Masungi Georeserve manages the end-to-end process of guest service, from inquiries, visit requests, /confirm/iations, and feedback. He or she will be foundational to the georeserve's geotourism operations to sustain environmental conservation efforts.

Daily tasks include the following:

Answering calls, emails, and messages about the georeserveManaging the georeserve's online visit request systemConsistently improving guest care processes to respond to changing conditionsWorking with the site operations team to coordinate experience deliveryWorking closely with management in refining the guest care experience

We are looking for someone who is service and people-oriented, who is keen to details and is highly organized, and who is capable of leadership and independence in tasks assigned. We are also looking for someone who can communicate well in written and oral English, and is interested in contributing to sustainable tourism and nature conservation.

This is an on-site role in the georeserve in Baras, Rizal, for 6 working days a week.

On-site quarters may be provided per request. The role is ideal for those with 1-3 years of relevant or related experience.